Azure Operations Engineer - Malaysia - Knewin

Description

WE'RE RECRUITING

As one of the UK's fastest-growing MSPs, we're on the lookout for an Azure Operations Engineer.

Location: Cyberjaya, Malaysia

Job Type: Permanent

Hours: 40h per week

About the Role

We are looking for an Azure Operations Engineer to join our engineering team to support, optimise and maintain our customers' Azure-based systems.

As an Azure Operations Engineer, your responsibilities will centre around maintaining the best practices associated with the five pillars of security , cost optimisation , reliability , performance efficiency and operational excellence within the Azure Well-Architected Framework. You will spend most of your time responding to incidents assigned to the SysOps resolver group via our ITSM monitoring tool (ServiceNow ITOM). You will also fulfil ad-hoc customer requests relating to their Azure environment. Responsibilities:

• Administering and supporting Azure environments. Remediating Azure security vulnerabilities and participating in security incident response.
• Managing identity and access.
• Dealing with issues directed to our Azure engineering team arising from our Azure alerting and monitoring solution (ServiceNow ITOM). This will involve collaboration and communication across internal teams to ensure resolution.
• Servicing customer requests relating to their Azure environment (e.g., to modify NSG/firewall rules, perform data restoration from backup, answer billing queries, change OS configuration, examine Log Analytics to troubleshoot problems etc.)
• Working with service delivery and change managers to ensure that any changes made mesh well with the customer's overall strategy and are implemented successfully.
• Ensuring that all communication, interactions, assignments, details and actions are clear, effective and timely.

What we are looking for:

• AZ-900 Microsoft Azure Fundamentals qualification.
  
  
• AZ-104 Microsoft Azure Administrator qualification.
• 2+ years of prior experience as a Cloud Engineer you will be proficient with Azure services, infrastructure, system, security and cost administration, network configuration, OS and application support in an operational environment.
• You will have excellent problem-solving skills and will be able to solve technical problems requiring strict attention to detail.
• Your effective communication skills allow you to build internal and external relationships and solve challenges. You will be adept at communicating with various technical and non-technical people.
• Experience with Azure configuration management tools including Azure portal , Azure PowerShell or Azure CLI .
• Experience in configuring and using PaaS offerings (like WebApp, Azure Database services, Containers etc.)
• Experienced with Windows OS and common Microsoft server workloads (e.g. AD, SQL, IIS) configuration and support
• Ability to troubleshoot and analyze, work independently, manage expectations of customers and internal stakeholders, and respond to changing demands and operational challenges.
• Familiar with the principles of the Azure well-architected framework (WAF) to promote standardisation and efficiencies across customer estates to maximise value realisation.
  
  

Desirable:

• Linux OS configuration and support
• Hands-on experience with DevOps practices using Microsoft Bicep scripts.
• Hands-on experience working with Azure Resource Templates

What you can expect from us:

At Nasstar, we think it's important to look after our employees. In addition to a competitive salary, supportive teams and real chance to progress your career, we offer a range of benefits which include:

• Holiday: 20 days' holiday, plus bank holidays
• Medical Insurance Enrolment: Will take place after probation is passed
• Top tech: We don't just keep our services and solutions for our customers. That means best-of-breed software and hardware for all our staff
• Travel & Parking Allowance: RM 450 allowance per month
• Overtime: All staff are eligible for overtime (if required)
• Training: Comprehensive induction and training plan to ensure you have all of the necessary skills to be successful
• Office Location & Environment: Working in a modern new office with good facilities in the immediate location

Reasons to choose a career with Nasstar:

We recognise and understand the importance of creating a work environment that supports personal development, enabling individuals to reach their full potential and go beyond what they thought was possible. With so many diverse roles across the company, an excellent Apprenticeship scheme, and several training and development programmes available, the opportunities for growth are endless.

Which career path will you choose?

A note for agencies:

Nasstar has an in-house recruitment team who work hard to successfully find the very best candidates. Therefore, we cannot accept agency submissions for any of our roles.