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    Mortgage Specialist - Malaysia, Kuala Lumpur - Alliance Bank Malaysia Berhad

    Alliance Bank Malaysia Berhad
    Alliance Bank Malaysia Berhad Malaysia, Kuala Lumpur

    4 days ago

    Default job background
    Full time
    Description

    Job Responsibilities :

    Promoting the Mortgage loans product for Residential / Commercial Property new purchase / acquisition including Bank End-Financing Projects / Subsales.

    Promoting the Alliance One Account(AOA) product of refinancing for customers to keep all loans/financing in one place.

    Actively cross sell on credit life insurance & credit card.

    Achieve or exceed sales performances and productivity indicator monthly.

    Constantly identify new strategies and approach to increase individual and team achievements i.e. prospecting through telesales & mobile sales activities which include cold-callings, attending sales launches / roadshow, referrals & enquiries etc.

    Participate, plan and support sales activities i.e. marketing visitation / appointment, sales presentation on mortgage and refinancing

    Ensure applications forms are duly completed prior to submission.

    Ensure best sales practice and deliver excellent customers service.

    Ensure all customers enquiries and complaints are handled promptly and efficiently.

    Ensure no misrepresentation of product features, pricing, promotions and processes.

    Job Requirements :

    Experience in telesales and customer service environment with strong customer care culture

    At least 2 year in-depth sales experience in mortgage related business

    Basic spoken and written English language

    Awareness of consumer and market trends

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