Telesales Associate - Kuala Lumpur, Malaysia - Qoala

Description

We are looking for an enthusiastic Telesales Associate to contribute in generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships. An effective Telesales Associate must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts. The goal is to help the company grow by bringing in customers and developing business.

Responsibilities

• Contact potential or existing customers to inform them about a product or service using scripts
• Answer questions about products or the company
• Ask questions to understand customer requirements and close sales
• Enter and update customer information in the database

Requirements

• Malaysia based
• Proficient in Bahasa Malaysia, English. (writing & speaking)
• Proven experience as telesales representative or other sales/customer service role
• Proven track record of successfully meeting sales quota preferably over the phone
• Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
• Excellent communication and interpersonal skills
• Candidate must possess at least a Primary/Secondary School/SPM/"O" Level, any field.

Benefits

• Startup culture, young, energetic team environment
• Opportunity to work with regional colleagues and exciting career growth as we continue to expand in Asia
• Training and guidance at an individual level, support from team members, regular check-ins with co-founders
• Employee Insurance Benefits - we love you :)
• Monthly Team Building
• Located in cool co-working space in Bangsar South.