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    Backup Administrator - Other - Malaysia - Power It Services Private Limited

    Power It Services Private Limited
    Power It Services Private Limited Other - Malaysia

    2 weeks ago

    Default job background
    Full time Sales
    Description

    Job Description:

    • Responsible for different types of backup setup in customer environment including Disk to Disk /
    Disk to Tape type backups across multiple regions.

    • Provide level 1 and level 2 incident, problem management and resolution for the backup using
    multiple backup utilities, tape libraries, drives and media.

    • Responsible to backup schedule and backup workload balancing, management of media tapes
    including tape vaulting process, media management related activities.

    • Customer facing support to include performance monitoring, basic troubleshooting, advised
    customer on best practice for backing up servers and disaster recovery.

    • Respond promptly and communicate with system custodian on the user service request in a clear
    and concise manner in written form of email, service ticket and verbally with the user.

    • Perform data restoration for servers, file system and databases for customer while maintaining
    consistent communication with users.

    • Responsible to analyse and provide custom report on system performance and backup status.
    • Provides other technician knowledges on how to fix, configure and test backup software with
    customer servers.

    Communicate with hardware / software representative, as well as internal teamsExperience:


    • 8 years' experience or more in administrative of system back via VERITAS Netbackup, tape and tapeless backup.
    • Experience with HPE StoreOnce backup.
    • Experience with Cohesity backup.
    • Experience with conventional and private cloud backup technology.

    Key Skills:

    • Veritas Netbackup HPE StoreOnce, IBM Tape Library, and Cohesity Backup
    • Private cloud
    infrastructure

    • Project Management
    • Data Centre Operations
    • Vendor Management
    • Good communication skills - written and verbal
    • Strong technical and analytical skills
    • Good analytical and trouble shooting skills
    • Negotiation skills
    • Supervisory, motivation and delegation skills


    • Presentation skills

    • Interpersonal skills
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