Customer Service Representative - Kuala Lumpur, Malaysia - Growthfn

Description

Growthfn is looking for an experienced Korean speaking Customer Service Representative.

The Role

Your responsibilities will include

• Take call and provide accurate answer to customer queries.
• Delivery excellent customer support & services and offering patient assistance at all times.
• Respond to customer's inquiries over knowledge acquired through training (client product, continuous improvement, and refresher courses).
• Deliver customers support & services effectively through active communications.
• Meet and exceed all key performance indicators set by the company and the client.

Ideal Profile

• You have at least 1 year experience within a Customer Service or Customer Success role.
• You possess excellent interpersonal as well as written and verbal communication skills.
• You are adaptable and thrive in changing environments
• You are a strong team player who can manage multiple stakeholders
• You are a self-starter and demonstrate a high level of resilience

What's on Offer?

• Attractive Salary & Benefits
• Opportunity within a company with a solid track record of performance