Jobs
>
Kuala Lumpur

    Care Advisor - Malaysia, Kuala Lumpur - Allianz Partners

    Allianz Partners
    Allianz Partners Malaysia, Kuala Lumpur

    3 days ago

    Default job background
    Full time
    Description
    We are recruiting multiple roles for our Care Advisor team.

    Role Purpose:

    Our Care Advisors support customers in many different languages and are the first point of contact of our clients worldwide (including brokers and medical providers). The Care Advisors must anticipate and meet the needs of our clients as well as coordinate interdepartmental work, consistently delivering a high quality service and committing to continuous improvement.

    Key responsibilities include:

    • Responding to queries regarding cover, claims, hospitalisation, complaints
    • Commit to the department`s service standards, including a 24 hours turnaround for all written communication including email responses and a target call abandon rate of 2%
    • Multi-tasking of daily assigned workload as well as ad hoc assignments and follow up on individual cases
    • Develop extensive and sound product knowledge in order to provide timely and accurate information to our clients
    • Assist our in-house medical team in coordinating client`s hospital admissions, evacuations, repatriations and other cases as required
    • Multi-tasking of daily assigned workload as well as ad hoc assignments and follow up on individual cases
    • Responsible for providing outstanding customer service to clients and ensuring customer satisfaction and retention

    As the successful candidate for the Care Advisor position, you will be able to show:

    • Previous experience in call centre environment would be beneficial
    • Experience working in pressurized environment with tight deadlines
    • Flexible to work within our rotating shift patterns - including shift work, nights and weekends
    • Strong knowledge of Microsoft Office ( Excel, Word)
    • Experience in a customer focused role , in a an administrative capacity
    • Fluency in English and Mandarin Chinese, Cantonse Chinese, Bahasa Melayu or Bahasa Indonesia, both would be an advantage.

    We offer employee benefits:

    • Medical insurance coverage
    • Life and Personal Accident Insurance
    • Health Wellness and Fittess Gym
    • Variety of Leave Entitlements
  • Manpower Group

    Talent Care Advisor

    1 week ago

    Manpower Group Kuala Lumpur, Malaysia

    Key Responsibilities: · - Provide Introduction Call for New Applicants · - Contact applicants and hiring managers to coordinate and schedule interviews · - Confirm attendance for HM Interviews · - Generate and send offer letters/packages (internal only) · - Keep Applicant Trackin ...

  • l'occitane

    Beauty Care Advisor

    4 days ago

    l'occitane Bukit Jalil, Malaysia

    Working Location : Pavilion Bukit Jalil · Working Shift : 9am - 6pm; 12pm - 8pm; 2pm - 10pm; 10am - 10pm(Follow Mall Hour) · Details: · - Dedicated and passion in beauty product · - provide excellent customer service · - Able to achieve sales target · Requirement: · - Able to wok ...

  • l'occitane

    Beauty Care Advisor

    6 hours ago

    l'occitane Putrajaya, Malaysia

    Working Location : IOI Mall · Working Shift : 9am - 6pm; 12pm - 8pm; 2pm - 10pm; 10am - 10pm(Follow Mall Hour) · Details: · - Dedicated and passion in beauty product · - provide excellent customer service · - Able to achieve sales target · Requirement: · - Able to wok in shift ho ...

  • Cosmo Goodness Malaysia Sdn Bhd

    Beauty Advisor for Skin Care Product

    4 days ago

    Cosmo Goodness Malaysia Sdn Bhd Petaling Jaya, Malaysia

    _**Job Description**_ · Cosmo Goodness Group established in 1984, being one of the most influential partners in Japan Health Products, our company is dedicated in promoting the idea of "Health Prevention" to ensure everyone lives a healthy and happy life. The latest generation of ...

  • Cognizant

    Partner Advisor

    6 hours ago

    Cognizant Kuala Lumpur, Malaysia

    Do you have Partner Advisor experience, and are you seeking a new opportunity in Malaysia? Cognizant is seeking a flexible, full-time Partner Advisor and the role comes with an attractive salary and benefits package. · In your first few weeks in this Partner Advisor role, you can ...

  • Cognizant

    Partner Advisory Trainer

    6 hours ago

    Cognizant Kuala Lumpur, Malaysia

    Do you have Partner Advisory Trainer experience, and are you seeking a new opportunity in Malaysia? Cognizant is seeking a flexible, full-time Partner Advisor Trainer, and the role comes with an attractive salary and benefits package. · If you were already in this Partner Advisor ...

  • H&M

    Part Time Sales Advisor

    1 week ago

    H&M Kuala Lumpur, Malaysia Part time

    A Sales Advisor is responsible for delivering the best customer experience that contributes to the store's sales and profit. As a Sales Advisor, you'll always put customers first, offer assistance, and share your product and fashion knowledge. You'll create an environment that is ...

  • Agensi Pekerjaan ASK Resources Sdn Bhd

    Customer Service Executive

    1 week ago

    Agensi Pekerjaan ASK Resources Sdn Bhd Kuala Lumpur, Malaysia

    **Employer Background** · Financial Institution · **Position Title** · Client Services Executive · **Salary Range** · Up to RM5,000 depending on experience · **Working Location** · Kuala Lumpur · **Responsibilities** · - Attend to walk-in clients and advisors. · - Explain investm ...

  • Health Tech Academy

    Admissions Advisor

    1 day ago

    Health Tech Academy Kuala Lumpur, Malaysia

    **Admissions Advisor** · **Job Location**:Remote, Malaysia · **Function**:Admissions / Sales · **Type**:Full-Time · **Mission**:Health Tech Academy (HTA) is an online learning provider committed to solving healthcare's most critical staffing challenges. By partnering with forward ...

  • Tiffany & Co.

    Retail Coach Manager, Malaysia

    2 days ago

    Tiffany & Co. Kuala Lumpur, Malaysia

    **About the role**: · As the Retail Coach, you will partner with our store leaders and retail teams to observe, monitor, and coach teams to ensure sales and service standards are consistently high and brand behaviors are demonstrated across the market. Through partnership, on the ...

  • Sephora

    Beauty Advisor

    4 days ago

    Sephora Kuala Lumpur, Malaysia

    **Sephora**, a division of LVMH - Moët Hennessy Louis Vuitton global luxury leader, is a global leader in beauty retailing. It successfully operates more than two thousand points of sale across Americas, Europe, Middle East and Asia. Its aim is to animate the most loved beauty co ...

  • Sephora

    Beauty Advisor

    2 days ago

    Sephora Kuala Lumpur, Malaysia

    **Sephora**, a division of LVMH - Moët Hennessy Louis Vuitton global luxury leader, is a global leader in beauty retailing. It successfully operates more than two thousand points of sale across Americas, Europe, Middle East and Asia. Its aim is to animate the most loved beauty co ...

  • Recruit Express

    Sephora Skin Care Promoter

    1 week ago

    Recruit Express Kuala Lumpur, Malaysia

    Job responsibilities: · - Greet customers upon their arrival · - Demonstrate proper use of makeup and skin care products · - Cross-sell beauty products, when appropriate (e.g. serums, body lotions and hair care products) · - Identify customer needs and recommend cosmetics and ski ...

  • Recruit Express

    Sephora Skin Care Promoter

    2 days ago

    Recruit Express Kuala Lumpur, Malaysia

    Job responsibilities: · - Greet customers upon their arrival · - Demonstrate proper use of makeup and skin care products · - Cross-sell beauty products, when appropriate (e.g. serums, body lotions and hair care products) · - Identify customer needs and recommend cosmetics and ski ...

  • Novo Nordisk

    Medical Advisor

    4 days ago

    Novo Nordisk Kuala Lumpur, Malaysia

    Are you highly motivated by being able to make a difference in improving patients' lives? · Are you a high-performing executive who is energized by problems and able to energize people around you? If so, you should continue reading · **About the Department** · The Clinical Medica ...

  • MyGlit

    Customer Servicekorean Speakers

    1 day ago

    MyGlit Kuala Lumpur, Malaysia

    **Role**:Any Other · **Timings**:Flexible (Permanent) · **Industry**:Telecom / ISP · **Process**:Voice · **Functional Area**:Any Other · **Work Mode**:NA · Key Skills: Customer Relations Customer Service Customer Management customer service analyst Customer oriented Customer serv ...

  • MyGlit

    Customer Servicejapanese Speakers

    1 day ago

    MyGlit Kuala Lumpur, Malaysia

    **Role**:Any Other · **Timings**:Flexible (Permanent) · **Industry**:Telecom / ISP · **Process**:Voice · **Functional Area**:Any Other · **Work Mode**:NA · Key Skills: CRM (Customer relationship Management) Customer Relations Customer Service Customer Management customer service ...

  • JP Caliber

    Client Advisor

    2 days ago

    JP Caliber Kuala Lumpur, Malaysia

    **JOB TITLE Client Advisor** · **JOB MISSION** · Provide excellent and specialized customer service by **creating emotionally enriched relationships **with clients · **Develop and nurture **meaningful and loyal client relationships through personal connections and CRM initiatives ...

  • Malayan Flour Mills Berhad

    Executive, Group Finance

    2 days ago

    Malayan Flour Mills Berhad Kuala Lumpur, Malaysia

    **Company Description** · We are Malayan Flour Mills Berhad, an established billions ringgit public listed food manufacturing company. We aspire to be a leading food manufacturing enterprise in the region and have also diversified its business from flour milling to the sale of ra ...

  • Talreso Consultancy and Advisory Sdn Bhd

    Client Care Executive immediate Hiring

    1 week ago

    Talreso Consultancy and Advisory Sdn Bhd Kuala Lumpur, Malaysia

    _**Looking for a career in the Banking Industry? Our Client is an International Bank looking to hire customer service advisors to support their global operations.**_ · - Provide exceptional telephone customer service in a timely manner whilst maintaining healthy relations with cl ...