Real Time Analyst - Kuala Lumpur Centre, Kuala Lumpur

Only for registered members Kuala Lumpur Centre, Kuala Lumpur, Malaysia

2 weeks ago

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Job Summary

We are seeking a dynamic Real Time Analyst (RTA) - Workforce Management to join our team in Kuala Lumpur City Centre,
Kuala Lumpur.

Key Responsibilities

  • Continuously monitor and analyse call centre performance metrics.
  • Collaborate with team leaders and supervisors to implement real-time adjustments to staffing and schedules.

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