Real Time Analyst - Kuala Lumpur Centre, Kuala Lumpur
2 weeks ago

Job Summary
We are seeking a dynamic Real Time Analyst (RTA) - Workforce Management to join our team in Kuala Lumpur City Centre,Kuala Lumpur.
Key Responsibilities
- Continuously monitor and analyse call centre performance metrics.
- Collaborate with team leaders and supervisors to implement real-time adjustments to staffing and schedules.
Job description
, consectetur adipiscing elit. Nullam tempor vestibulum ex, eget consequat quam pellentesque vel. Etiam congue sed elit nec elementum. Morbi diam metus, rutrum id eleifend ac, porta in lectus. Sed scelerisque a augue et ornare.
Donec lacinia nisi nec odio ultricies imperdiet.
Morbi a dolor dignissim, tristique enim et, semper lacus. Morbi laoreet sollicitudin justo eget eleifend. Donec felis augue, accumsan in dapibus a, mattis sed ligula.
Vestibulum at aliquet erat. Curabitur rhoncus urna vitae quam suscipit
, at pulvinar turpis lacinia. Mauris magna sem, dignissim finibus fermentum ac, placerat at ex. Pellentesque aliquet, lorem pulvinar mollis ornare, orci turpis fermentum urna, non ullamcorper ligula enim a ante. Duis dolor est, consectetur ut sapien lacinia, tempor condimentum purus.
Access all high-level positions and get the job of your dreams.
Similar jobs
Intern, Digital Distribution Solution
1 month ago
Conducting test activities to ensure product deliverables comply with requirement defined and document test results. · ...
Senior Analyst, Performance Management
3 weeks ago
To forecast analyze control and produce the Operation Performance Report and represent BTW in division meetings for Below-the-Wing Management and formulate process improvement that complies with Business Rules Standard Operating Procedures Service Level Agreements and Safety & Se ...
Senior Analyst, Digital Distribution Solution
1 month ago
The Senior Analyst will conduct test activities to ensure product deliverables comply with requirement defined and document test results. · The key roles include system functional testing, · compatibility testing, · ...
Lead Analyst, Individual Life
1 month ago
This position is for Technical Business Analyst. · ...
Executive, Pricing System Analyst
1 month ago
The Pricing System Analyst plays an instrumental role in supporting the Route Revenue team through accurate pricing configuration, facilitating testing on promotional campaigns, fees and tax setup, and fare filing. ...
Analyst- Record to Report
1 month ago
+The Record to Report (RTR) Analyst · is responsible for supporting end-to-end general ledger activities within a Shared Service Center environment. · +This role plays a key part in ensuring high-quality, timely, and compliant financial reporting across month-end, quarter-end, an ...
Business Analyst – Learning Management System
1 month ago
We are looking for motivated and detail-oriented individuals to join our dynamic team. As a Business Analyst specialising in Learning Management Systems (LMS), you will gather requirements, translate business needs into technical specifications, and guide end-to-end delivery of M ...
IT Business Analyst
1 month ago
In this role you will be responsible for analyzing and interpreting regulatory mandates to determine business impact and collaborating with stakeholders to gather and document requirements. · ...
Senior Technical Analyst
1 week ago
Senior Technical Analyst (Investments) that have critical investment systems and drives meaningful organisational impact. · The opportunity to shape critical investment systems. · Lead and manage IT projects and system enhancements from planning through delivery. · Supervise tech ...
Team Leader, Credit Portfolio Management
4 weeks ago
Lead a team of business analysts to monitor portfolios and identify Early Warning Signals (EWS) such as deteriorating financials, delinquency trends, and adverse market developments. · ...
Application Support, Lead
1 month ago
We are looking for potential candidate to join our Application Support family. · Co-manage the team – roster planning, status follow up, tasks delegation, · Assist, notify and remind the manager on important meeting or planned activity, · ...
As Fraud Senior Analyst within Payment Integrity Team you will be directly supporting Cigna's affordability commitment within Cigna International's business. This role is responsible for detecting and recovering FWA payments, creating solutions to prevent claims overpayment and f ...
Group Accountant
1 month ago
The Senior Accountant will be responsible for overseeing the Swiss and Hong Kong (HK) entity accounts, managing Investor reporting, and handling the Distressed Asset Portfolio (DAP) accounting and reporting under IFRS 9 Financial Instruments. · Swiss & HK Entity Accounts Manageme ...
Fund Accounting Intmd Analyst
2 days ago
Fund Accounting Intmd Analyst is responsible for the accurate and timely creation of new funds in the Multifonds Fund Accounting system. · ...
Senior Analyst, Strategy
2 weeks ago
As a Senior Analyst of Cyber Security Strategy & Architecture you will be involved with the development and execution of the enterprise's cybersecurity strategy ensuring alignment with business objectives and regulatory requirements. · This role is responsible for designing and o ...
Customer Svc Intmd Analyst
1 month ago
We are looking for a high caliber professional to join our team as Customer Svc Intmd Analyst (Hybrid) based in Kuala Lumpur, Malaysia. · ...
Technical Lead Fullstack Engineer
2 weeks ago
We are seeking an experienced Technical Lead to design develop and deliver high-quality web and mobile solutions aligned with business requirements. Act as the subject matter expert for web and mobile applications maintaining knowledge of emerging technologies concepts and the di ...
Analyst, Treasury Operations
2 days ago
We are seeking a Treasury Operations Analyst to join our Interbank Foreign Exchange and Money Market team in Kuala Lumpur. The role will involve critical treasury operations including interbank transactions regulatory compliance and system enhancements. · Handle inter-office and ...
Financial Manager
3 weeks ago
The Finance Manager is responsible for overseeing end-to-end finance operations and delivering meaningful financial analysis to support business decisions.Degree in Accounting, Finance, · Minimum 5–8 years relevant working experience (Controller/Finance Manager/Analyst roles). · ...
MYH001MK01 - Senior Technical Analyst (BSM)
1 month ago
This role ensures the seamless operation and continuous improvement of business-critical systems. They bridge the gap between business and technology teams. ...