Analyst II - Selangor, Malaysia - PRGX

Description

Job Description
Job Title: Analyst II Date: 2021
Division/Department: Recovery Audit
Location:
Reports to: Management
Service Line: Recovery Audit – Non-Commissioned
Band: 3 – Professional
Zone: NA

Type of position:
☒ Full-time ☒Temporary
☒Part-time ☐Other
FLSA Status: Hours________ / week
☐Exempt ☒Not applicable
☐Non-exempt

JOB DUTIES & RESPONSIBILITIES:

• Conducts audits using client data to identify errors and recover revenue

• Finds, supports, and documents audit and claims operations

• Produces claims

• Updates claims management system

• Bills claims to client

• Reviews contracts, agreements, paperwork and electronic documents

• Inspects and evaluates client financial information

• Provides vendors with claim back-up information

• Packages claims for vendor and/or client

• Conducts buyer, contract and document pulls as required

• Provides support for audit team.

• Actively contacts vendors as part of the claim production process

• Independently produces written correspondences to vendor inquiries.

• Analyses and assesses problems regarding client's claims procedure and business operations based on appropriate audit concepts.

• Produces number and dollar volume of claims goals as defined by team leader and/or management.

• Adheres to the overall timing and deadline of an audit cycle.

REQUIRED WORK EXPERIENCE:

• Minimum of 2 years of professional business experience.

• Professional audit experience is preferred.

FUNCTIONAL COMPETENCIES:

Domain/Industry Knowledge & Focus

• Demonstrated ability to review multiple project types or vendor complexity levels with limited support or claim review before sent to vendors or clients

Data Analysis

• Demonstrates proficiency in all tools used and is a resource for less experienced staff

Problem identification & Resolution

• Creatively develops new ideas and solutions through acquired audit knowledge

• Identifies solutions to complex problems, seeking support as needed

Claim Production & Quality

• Regularly achieves production levels of claim value or counts in the top 75% of team members producing claims

• Performs entry-level audit tasks with little supervision

• Identifies ways to improve audit process and procedures related to own tasks

• Finds ways to perform tasks more efficiently

• Demonstrates ability to serve as knowledge resource on some claim concepts to lower-level staff and India teams

Client & Supplier Management

• Continues to show strong skills in organizing and retaining information received and is able to identify how answers to limited questions may relate to broader concepts

• Handles correspondence across multiple concepts, accurately interpreting the main issue in vendor/client correspondence and addressing it professionally, in a clear, thorough and concise manner

BEHAVIORAL COMPETENCIES:

THINKING
Maintains a Client Focus

• Delivers on commitments to clients

• Understands clients stated needs and requirements

• Communicates with vendors in professional and timely manner

• Meets clients' needs

• Maintains positive relationships with clients and vendors

RELATING
Communicates with Impact

• Communicates in clear and concise manner

• Values and listens to others

• Adapts communication to different audiences

• Shares information in a timely manner

SELF-MANAGING
Displays Emotional Intelligence

• Remains calm and composed with day-to-day challenges

• Maintains focus when under pressure

• Recovers from setbacks typical to role

• Adapts to changes and shifting requirements, and maintains openness to new approaches

• Aware of own emotions and reactions

• Builds positive and trusting relationships with colleagues

• Sees the positive in people, situations and events

Organizes & Prioritizes

• Organizes info to complete daily work

• Plans and performs work in systematic way

• Seeks guidance with competing demands & priorities

• Manages tasks effectively to deliver work on time

• Shifts priorities as directed by others

Takes Initiative

• Takes responsibility for own performance – work done on time and to quality

• Performs routine tasks without being prompted

• Anticipates problems might encounter in daily tasks

• Accepts responsibility for and corrects mistakes

• Seeks out additional work; offers to help others

ACHIEVING
Drives for Results

• Tenacious in overcoming routine challenges, seeks support

• Completes tasks in timely manner

• Strives to meet goals and objectives

• Maintains energy and focus

• Maintains self-motivation and determination to meet deadlines and expected outcomes

WORKING CONDITIONS:

• Employee Assistance Programme