Sales Manager - Kuala Lumpur, Malaysia - Cartier

    Cartier
    Cartier Kuala Lumpur, Malaysia

    2 weeks ago

    Default job background
    Fixed Term
    Description
    How will you make an impact? HOW WILL YOU MAKE AN IMPACT?

    COMMERCIAL PERFORMANCE

  • Support business goals by tracking performance, reporting on key KPIs and proactively manage sales planning (forecasts/estimates)
  • Develop reports incorporating a vision: across channels, products, clients
  • Articulate strategic and actionable insights and recommend commercial actions through data-driven analysis
  • Maintain a circular feedback loop, share opportunities for sales growth and recommendations for future improvements
  • Analyze initiatives results vs. objectives on a frequent basis
  • Assist in building a new, robust practice around driving business performance through prioritization of commercial initiatives and consistent execution
  • Support commercial team in developing business acumen skills, and driving effectiveness & productivity
  • MARKET COMMERCIAL STRATEGY

  • Forecast accurately annual, quarterly, and monthly revenue streams
  • Develop the market commercial strategy to achieve Retail, Wholesale & E-commerce targets in terms of qualitative & quantitative aspects
  • Implement this strategy to ensure annual business objectives are met
  • BUSINESS DEVELOPMENT

  • Provide first-hand information regarding Retail & Retail Partners projects in Malaysia
  • Collect and develop market intelligence, update competitors' information in Malaysia
  • Develop commercial partnerships with landlords and external players to drive sales
  • SALES MANAGEMENT

  • Administer sales and manage overall turnover
  • Provide sales estimation on a weekly basis and monitor the corresponding sales activity
  • Analyze and evaluate sales results, collect and provide qualitative feedback
  • Guide the boutiques to improve KPI's
  • Support the boutiques to identify & develop the High Jewellery clientele
  • Provide specific action plans for the boutiques to achieve higher performance
  • STRATEGIC PROJECTS

  • Act as a major contributor to the creation of various commercial presentations including the annual Market Action Plan
  • Collaborate and/or lead cross-functional studies & Cartier action plan (boutiques, partners) and ensure consistent execution throughout the year
  • Is responsible for the follow-up and update of the Commercial Network plan
  • Lead the commercial part for brief, score cards and CAR preparation, and ensure timely submission
  • Assist on Real-Estate legal contracts preparation and validation
  • HOW WILL YOU EXPERIENCE SUCCESS WITH US?

  • Bachelor's degree or equivalent
  • 10+ years' experience in luxury/hospitality industry – management roles
  • Strong business acumen, organizational, and prioritization skills
  • Client centric mindset
  • Solid Experience with VIP clients
  • Strong leadership to unite and nurture the team
  • Fluent in English, Chinese is a plus