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- Support business goals by tracking performance, reporting on key KPIs and proactively manage sales planning (forecasts/estimates)
- Develop reports incorporating a vision: across channels, products, clients
- Articulate strategic and actionable insights and recommend commercial actions through data-driven analysis
- Maintain a circular feedback loop, share opportunities for sales growth and recommendations for future improvements
- Analyze initiatives results vs. objectives on a frequent basis
- Assist in building a new, robust practice around driving business performance through prioritization of commercial initiatives and consistent execution
- Support commercial team in developing business acumen skills, and driving effectiveness & productivity
- Forecast accurately annual, quarterly, and monthly revenue streams
- Develop the market commercial strategy to achieve Retail, Wholesale & E-commerce targets in terms of qualitative & quantitative aspects
- Implement this strategy to ensure annual business objectives are met
- Provide first-hand information regarding Retail & Retail Partners projects in Malaysia
- Collect and develop market intelligence, update competitors' information in Malaysia
- Develop commercial partnerships with landlords and external players to drive sales
- Administer sales and manage overall turnover
- Provide sales estimation on a weekly basis and monitor the corresponding sales activity
- Analyze and evaluate sales results, collect and provide qualitative feedback
- Guide the boutiques to improve KPI's
- Support the boutiques to identify & develop the High Jewellery clientele
- Provide specific action plans for the boutiques to achieve higher performance
- Act as a major contributor to the creation of various commercial presentations including the annual Market Action Plan
- Collaborate and/or lead cross-functional studies & Cartier action plan (boutiques, partners) and ensure consistent execution throughout the year
- Is responsible for the follow-up and update of the Commercial Network plan
- Lead the commercial part for brief, score cards and CAR preparation, and ensure timely submission
- Assist on Real-Estate legal contracts preparation and validation
- Bachelor's degree or equivalent
- 10+ years' experience in luxury/hospitality industry – management roles
- Strong business acumen, organizational, and prioritization skills
- Client centric mindset
- Solid Experience with VIP clients
- Strong leadership to unite and nurture the team
- Fluent in English, Chinese is a plus
Sales Manager - Kuala Lumpur, Malaysia - Cartier
Description
How will you make an impact? HOW WILL YOU MAKE AN IMPACT?COMMERCIAL PERFORMANCE
MARKET COMMERCIAL STRATEGY
BUSINESS DEVELOPMENT
SALES MANAGEMENT
STRATEGIC PROJECTS
HOW WILL YOU EXPERIENCE SUCCESS WITH US?