Senior Manager - Cyberjaya, Malaysia - Nityo Infotech

Description

Communication , Change Management , English , ITIL , Leadership , Management , Outsourcing , Strategy , Vendor Management , A , AIA , Acting , Action , Advocate , Applications , Area , Associates , Average , Business , Business Units , Change , Change Management , Communication , Communication Skills , Company , Customer , Date , Deliverables , Delivering , Delivery , Department , Description , Determined , Discipline , Drive , Duties , Education , Efficiency , Encompassing , Engage , Engagement , English , Escalation , Evaluation , Excellent , Executions , Expectations , External , Fast , Financial , Function , Functions , General , Grade , IT Service , IT Service Management , ITIL , Identify , Improvement , Improving , Incident , Incident Management , Incidents , Independent , Individual , Job , Job Evaluation , L1 , Language , Leadership , Learning , Learning Environment , Level , Listed , Location , Malaysia , Management , Managerial , Measures , Meticulous , N , Nature , New Services , Ongoing , Operations , Organization , Outsourcing , PROMPT , People , Planning , Point , Proactive , Problem Management , Process Development , Reasonable , Record , Relevant , Reporting , Reports , Responsibility , Responsible , Review , Reviewed , Roadmap , Roles , Satisfaction , Section , Service Center , Service Desk , Service Improvement , Service Management , Service Quality , Services , Shared Services , Stakeholder Management , Stakeholders , Strategy , Strong , Structure , Structured , Supervisory , Support Staff , Team Members , Third Party , Track Record , Traits , Transform , Units , Vendor Management , Vision , Analytical

Experience Required

Years

Industry Type

IT

Employment Type

Permanent

Location

Malaysia

Roles & Responsibilities

Work with Change Managers to understand the SLM requirements for, Work with various stakeholders and GASC team members on both, Work with third party vendor where, Able to work under a fast-paced learning, Manage a team of 23 support staff comprising 1 Team Manager, 2

Expertise & Qualification

Certification uf09f ITSM / ITIL certification., Certification Language (English)