Senior Application Support Engineer - Kuala Lumpur, Malaysia - Worldline

    Worldline
    Worldline Kuala Lumpur, Malaysia

    1 week ago

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    Description

    The Opportunity

    We have many hardworking and dedicated peers that would love for you to work with them. We are always looking for new and innovative ways to improve quality, reduce costs, build excellent solutions, and grow customer happiness. If you are a highly skilled Application Support Engineer who has a creative mind and passionate about delivering, then get ready to join our company

    Day-to-Day Responsibilities​

  • To support and maintain the company's mission critical business applications.
  • Take ownership of incidents and progress through to closure
  • Investigate and resolve incidents by applying fixes on time and efficiently
  • Documenting the troubleshooting and problem resolution steps, testing & results
  • Provide assistance and advice to customers in the effective use of systems and applications
  • Must be able to clearly communicate to customers, teammates and team lead
  • Creates/enhances, tests and implements programs in accordance to requirement & scope
  • Ensure that any assigned project work is completed on time and meets

    • What We Are Looking For

    We look for big thinkers. People who can drive positive change, step up and show what's next – people with passion, can-do attitude and a hunger to learn and grow. In practice this means:

  • BSc degree in Software Engineering or IT equivalent
  • 1 to 2 years in troubleshooting and analytical skills Programming/Support and debugging exposure in either of COBOL/ RPG/ Java/ C or C++
  • Fresh Graduates are also encouraged to apply (training will be provided)
  • Communicate well both in written and verbal
  • Candidates with Payment/Credit Card applications or COBOL experience is an advantage
  • Willing to adapt to new systems and new platform (AS)
  • Good analytical skills and ability to work independently
  • Ability to work in a team
  • Provide out of hours on call support

    • Perks & Benefits

    At Worldline you'll get the chance to be at the heart of the global payments technology industry and shape how the world pays and gets paid. On top of that, you will also:

  • Be part of a company guided by a strong purpose to do good and recognized as top 1% of the most sustainable companies in all sectors worldwide.
  • Work with inspiring colleagues and be empowered to learn, grow and accelerate your career.
  • Flexi benefits include (Healthcare Packages, Physical Wellness, Family Wellness and Technology Purchases).
  • Birthday Leave plus more