- Financial - To achieve revenue target by providing appropriate financial solutions to our Premier Banking customers. To expand the Premier Franchise by acquiring new PB customers via various marketing initiatives. To plan, organize, participate and execute event and sales activities in line with the PB business direction and other sales initiatives
- Service - To ensure service excellence by providing excellent customer experience at all contact points with our PB customers, via 3 distinctive service elements ie cared for, Excellent and enhanced value. To build sustainable relationship with PB customers by timely follow-ups and anticipate customers needs well in advance. To be proactive in engaging PB customers to achieve a growing customer satisfaction in line with aim to improving over customer engagement score on a consistent manner
- Compliance - To adhere diligently on all documentary and processes procedures and requirement. To ensure no lapses in control requirement and submit reports, both statutory and regulatory on a timely manner. To ensure zero defect in account opening, sales transactions execution, loan submission and others.
- Problem-solving abilities - Not all problems are common or expected. Staff need to be able to think quickly, assess the situation, and figure out the best possible solution to assist customers while adhering bank SOP
- Possess bachelor's degree in any field from an accredited university / college.
- Preferably with 2 - 3 years sales experience and proven good track record in Financial Institutions and client relationship experience.
- Possess at least license of PCE & CEILE. FIMM will be an added advantage.
- Strong communication, client focus and influencing skills.
- Strong sales orientation, networking, and portfolio management skills.
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false - Malaysia - Oversea-chinese Banking Corporation Limited
