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Customer Service Executive

    Customer Service Executive - Iskandar Puteri, Johor, Malaysia Iskandar Puteri Johor Malaysia - Manpower Staffing Services (Malaysia) Sdn. Bhd.

    Manpower Staffing Services (Malaysia) Sdn. Bhd.
    Manpower Staffing Services (Malaysia) Sdn. Bhd. Iskandar Puteri, Johor, Malaysia Iskandar Puteri Johor Malaysia

    2 weeks ago

    Default job background
    Full time
    Description

    Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedback and other raising issue related to the company's productsExceeding customer expectation in terms of customer service & accurate information.

    Working in a team to achieve the required KPI elements and SLA.

    Working hours: 24*7 (Compulsory working on Public Holidays and Weekends)

    Qualification:

    Minimum Completed with SPM, UEC, ICGSE certificateContract : 2 years TenureProficiency in English Communication( Speak, Read, Write), Mandarin for TW market (Speaking must)Cantonese for supporting Hong Kong Market will be added advantage.

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    Basic 3000Night shift allowance:
    RM 300Overtime : Yes, If requireShuttle Services Provided : Yes1 month Accommodation Provided For Outstation