Customer Care Support Executive – Banking - Kuala Lumpur, Federal Territory of Kuala Lumpur
1 month ago
Job summary
Provide real-time human-assisted customer support via various channels including but not limited to voice live chat email social media L1 and L2 support handle enquiries and resolve any issues while building and maintaining good relationship with customers in Malaysia.
Responsibilities
- Guide customers in using Bank application and resolve issues according to Standard Operation Procedures SOP resolution solutioning on-going process improvements.
Job description
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