Customer Service - George Town, Malaysia - Snaphunt

    Snaphunt
    Snaphunt George Town, Malaysia

    2 weeks ago

    Snaphunt background
    Full time
    Description

    The Offer

    • Opportunity within a company with a solid track record of performance
    • Flexible working options

    The Job

    Your responsibilities will include:

    • Handling all inbound calls and live chat pertaining to customer general inquiries, complaints, comments, feedback, and other raising issues related to the company's products.
    • To exceed customers' expectations in terms of customer service and accurate information.
    • Work in a team to achieve the required KPI elements and SLA.
    • Report on customer feedback and complete call logs and reports.

    The Profile

    • Candidate must possess at least a SPM and above
    • Required language(s): Mandarin & English.
    • Minimum of 1 year of working experience in the service industry will be an added advantage for this position.

    The Employer

    Our client is looking for Customer Service