Customer Service Specialist - Malaysia, Kuala Lumpur - Net2Source Inc.

Description

Urgently hiring for Our Client

Position Title : Customer Success Specialist (Japanese Speaker)

Address : Malaysia

Job Type : Permanent Job

Only local Malaysian and Japanese can Apply

Job description-

1) Possess strong communication skills, including the ability to converse, read and write (type) effectively in the English and native language

2) Ability to multitask, detailed oriented and possess good problem-solving skills

3) Customer oriented with strong interpersonal skills and the ability to communicate effectively with customers

4)Passionate in helping to resolve customer issues / queries and complaint handling

5)A team player who thrives in a fast paced, dynamic environment

6)A self-starter who is able to work independently and under minimal supervision

7)Able to determine the problem/sentiment of each interaction and responds professionally

8)Communicating with customer through all channel (phone, social media, digital, chat, etc.)