Telesales Offficer - Malaysia, Kuala Lumpur - Ricebowl Malaysia

Ricebowl Malaysia Malaysia, Kuala Lumpur

6 days ago

Full time

Job Responsibility

Manages customer account matters as the initial point of contact.
Maintaining & developing the accounts by reaching out to clients on a monthly basis.
Build & maintain a solid customer relationship to increase lifetime customer value.
Identifies opportunity & addresses customer problems in an accurate manner.
Ensures timely & successful delivery of our solutions to customer needs & objectives.
Liaise with cross-functional internal teams (including Customer Service, Product Development departments) to improve overall customer experience.
Track account metrics (weekly, monthly & quarterly forecasts).
Deliver your comprehensive weekly sales report to ensure effective communication and enhance performance analysis

Job Requirements

Demonstrated track record of at least 3 years in account management, key account management, or business development roles.
Exceptional proficiency in Business English communication, showcasing a natural flair for effective interaction.
Essential skillset includes solution-based selling, persuasive communication, adept negotiation, deep customer understanding, market research acumen, strong leadership capabilities, effective time management, self-motivation, and a collaborative spirit.
Extensive experience utilizing RM Software, G-Suite, and Microsoft Suite, ensuring seamless workflow management.
Possession of a degree or diploma in Business-related studies, underpinning a solid foundation in the field.
Proven ability to thrive in a fast-paced, dynamic, and competitive environment, showcasing remarkable adaptability.

Job Benifits