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- Technical support including the full range of company products, especially for network and CCTV technical solutions.
- Promote solutions and deliver formal technical proposals / presentations to clients.
- Responsible for product solution designing and ensuring the solution is competitive.
- Seek out, identify, develop and close business opportunities with clients.
- To handle clients' inquiries and technical related issues.
- Analyze, follow up and resolve any support inquiries from customers, partners, and colleagues.
- Collaborate with the team and others to identify, troubleshoot and find resolutions for technical problems.
- Experienced in networking or CCTV products such as Switch, Access Point, Router, IP camera and etc is preferred.
- Bachelor's Degree qualification or above majoring in Telecommunication, IT, Computer Science, Engineering is preferred.
- Fluent in English, Bahasa Malaysia and Mandarin to liaise with associates.
- Experienced in handling and troubleshooting technical issues.
Pre-Sales Engineer - Malaysia, Johor Bahru, Johor - TP-Link Malaysia
Description
This ideal candidate will partner with the Sales Team to find, contact, and follow-up with prospective clients. Once they discover the client's needs, they will discuss our product's technological capabilities and business value with the client. The ideal candidate should be able to clearly articulate highly technical concepts to all prospective clients.
Responsibilities
Qualifications