- Be part of the APAC core team for Sales Operations harmonization project; to map the process of sales operations in each country and BU for the assigned countries &/or areas.
- Support APAC Senior Sales Operations Manager in building up processes and tools for change management.
- Lead all sales operations related process training for the assigned countries &/or areas.
- Support APAC Senior Operations Manager in strategic projects, providing requirements, information on sales processes and practices, conducting impact analysis, sharing pain points/opportunities and other responsibilities as they arise from such programs for the assigned countries &/or areas
- Collaborate with commercial and functional teams to implement Commercial Excellence programs to drive competitive advantage and program management mechanisms/dashboards to track implementation and progress against Key Performance Indicators (KPIs)
- Execute analysis to extract and summarize different types of data and provide insights and recommendations to leadership team
- Scope of processes for Sales Operations may include:
- Pricing process
- Rebate process
- Product bundling process
- Master data management
- Contracting
- Work with country teams to identify and map core processes of sales, sales operations (including interfaces with customer care, marketing, finance, and others) for the assigned countries &/or areas.
- Prioritize the mapping of sales operations processes for the countries &/or areas assigned; standardize sales operations processes within the assigned country/areas, using APAC processes as the benchmark.
- Set up project framework and provide guidance to the project managers as and when necessary, on managing the project.
- Monitor and ensure compliance with company policies and procedures (e.g. federal/country and regulatory requirements).
- Bachelor's degree in equivalent field required.
- Candidates should possess 6-8 years of relevant experiences in managing sales operation processes, preferably at a regional level.
- Candidate with project management or project improvement working experience is preferable.
- An excellent communicator with fluency in both written and spoken English.
- An exceptional high EQ with the ability to manage all levels of stakeholders and complexity within a matrix organization.
- Highly analytical coupled with strong stakeholder management skills.
- Ability to work under minimal supervision with the ability to independently determine and develop various approaches to solutions.
- Meticulous and strong in process mapping and developing process roadmap on a regional platform.
- Collaborative and brings about best practices in working towards a centralized function.
- Able to work on issues of moderate to complex nature where analysis of situations or data requires evaluation of a variety of factors, including an understanding of current business trends.
- Business travels as needed.
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Principal Sales Operations Analyst, APAC - Malaysia - TIME's group
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Your application will include the following questions:
What's your expected monthly basic salary?
How many years' experience do you have as a Demand Planner?
Which of the following languages are you fluent in?
How would you rate your English language skills?
Do you have a Bachelor Degree?
How many years of project management experience do you have?
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