- Possess professional language certificate in Korean language.
- Hold at least a Diploma or bachelor's degree in related field.
- Be a proactive part of the account team to support Korea country customer-based growth by serving as the companys go-to person for questions regarding demand fulfilment.
- Utilising escalations, reporting, and analytics, transparently manage end-to-end demand fulfilment to guarantee on-time delivery to clients based on orders and projections.
- Understand and deliver business strategies and improve customer services through the execution of self-service.
- Continuously identify work process improvements.
- Demonstrate high integrity and confidentiality – Maintain confidentiality of customer information at all times.
- Take ownership of issues and concerns of customers, including operational issues, pricing / invoice queries etc.
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Agensi Pekerjaan JobScoper Sdn Bhd Bayan Lepas, MalaysiaJob Responsibility · Title: Customer service - Korean speakers (training provided for everyone) · Project: Social Media platform · Job Scope · - Processing payment and client information in a manner that is precise and safeguards the seers personal and payment information · - To ...
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Customer Success Specialist
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amIT Global solutions sdn bhd Bayan Lepas, MalaysiaOverview · The CSS will be the primary contact for customers using the client's website shopping channel. · The CSS lives the values of our client which are: · - 1. **Responsibility**: The CSS represents the client and is the face of the brand to the outside world. · 2. **Quality ...
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Customer Success Specialist
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Customer Support Representative, Korean Speaking - Penang, Bayan, Malaysia - BTC Recruitment Malaysia - Executive Search Recruitment Agency
Description
Open Position: Customer Support Representative, Korean Speaking (Shared Service Company)A Shared Service Company is currently hiring a Customer Support Representative, Korean Speaking to join them in the Penang office.
Key responsibilities include:
Visit today.
Please take note that only shortlisted candidates will be notified.
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