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- As a Lead Business System Analyst, the incumbent will lead the existing team and guide and assist them with Discovery Workshops, Requirement Gathering User Story Management, Product backlog Tracking, UAT Strategy and Planning, Test Case Review and ensuring that all projects are delivered on time and with quality.
- The incumbent will also facilitate Working in Agile environment, User Requirement / User Story documentation, UAT and implementation of sophisticated requirements.
- Demonstrated ability and expertise in gathering, analyzing, and detailing complex business requirements with multiple stakeholders.
- Effectively lead team members and provide continuous mentorship to scale up team capabilities.
- Implement and apply efficient SDLC processes working closely with TECH, Transformation Office, and TECH portfolio management department. Follow AIA governance and procedures.
- Work with hands-on approach to ensure various business needs and related technology support are met and aligned with overall objective of meeting.
- Bachelor's Degree/ Postgraduate in Management, Business, or related areas.
- Life insurance domain: At least 6-7 years of experience in Life insurance/ Banking industry with in-depth understanding of insurance distribution & compensation processes. Candidates with start-up experience are encouraged to apply.
- Experience in both Core & Digital Projects environment: You must have experience in complex implementations of core / digital projects with deep understanding of challenges and expectation management of such environment.
- Hands-on approach: Candidate must have hands-on working attitude and collaborating with a team, coupled with problem solving and troubleshooting skills to look for solutions within the available means and resources must have ability to work on details and visualize solution with 360-degree impact analysis.
- SDLC: Possesses end-to-end understanding of Agile/ SDLC and related processes with direct execution of various phases of SDLC/ product lifecycle.
- Life insurance systems: Candidate must have worked with hands-on experience for implementing, supporting, and leading key insurance critical applications such as point of sales, agent/ customer portals and applications, Policy Admin Systems, Callidus, and reporting system.
- Production support: Candidate must have enough experience and exposure for leading and driving efficient production support/ BAU processes.
- LOMA [good to have].
- Any system/ application related certifications.
- Advance expertise in MS Excel, Basic SQL and Presentation skills.
- Understanding and experience in UI/UX and Digital application development.
Agency Technology - Kuala Lumpur, Malaysia - AIA
Description
At AIA we've started an exciting movement to create a healthier, more sustainable future for everyone.
If you believe in developing a better tomorrow, read on.
About the Role
The incumbent will be the Lead Business System Analyst/ Product Owner/ Product Manager for Agency Distribution for AIO Sales, Lead and Portal Servicing streams.Job Requirements:
Education:
Experience:
Certifications/ licenses:
Special Skills:
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