No more applications are being accepted for this job
- Manage the delivery of server orders and provide after-sales maintenance to customers.
- Diagnosing and resolving various hardware, software, server, and network issues.
- Collect, analyze, and resolve technical issues that customers encounter, both before and after the sale.
- Adhere to strict work handover protocols and provide consistent and accurate information.
- Follow the company's customer service standards and procedures and stay up-to-date with the latest products and technologies.
- Ensuring customer satisfaction and maintaining the company's reputation for excellent customer service.
- Maintain the company's private cloud to ensure its secure and smooth operation.
- Responsible for the acceptance, analysis, handling, and tracking of business system failures.
IT Server Support - Kuala Lumpur, Malaysia - NETFORGE SOLUTION SDN. BHD.
