Customer Care Executive - Kuala Lumpur, Federal Territory of Kuala Lumpur

Deskripsi Pekerjaan: · Kami mencari Pegawai Perkhidmatan Pelanggan yang bersemangat untuk memberikan sokongan dan penyelesaian kepada pelanggan melalui pelbagai saluran komunikasi. Anda akan memastikan kepuasan pelanggan dengan cara yang profesional dan efisien. · Tanggungjawab: ...

We are shouting out for an enthusiastic Agent Care Executive (Branch Administrator) to be the backbone of our operations. · Oversee daily branch operations and administrative systems in the real estate sector. · ...

This role is an opportunity to gain experience in international healthcare and insurance support as part of a global team environment. · ...

Key Responsibilities:1. Customer Communication · Manage inbound calls, WhatsApp, social media, and email enquiries. · Provide accurate service information and policy clarification. · Ensure timely response to customer queries. · Complaint Handling · Handle simple complaints with ...

Key Responsibilities: · Customer Communication · Manage inbound calls, WhatsApp, social media, and email enquiries. · Provide accurate service information and policy clarification. · Ensure timely response to customer queries. · Complaint Handling · Handle simple complaints with ...

Job Responsibilities: · Develop a comprehensive understanding of the organisation's full range of products and services. · Manage and respond to customer inquiries across multiple communication channels including email, WhatsApp, Live Chat, social media, and telephone. This inclu ...

Job Responsibilities: · Develop a comprehensive understanding of the organisation's full range of products and services. · Manage and respond to customer inquiries across multiple communication channels including email, WhatsApp, Live Chat, social media, and telephone. This inclu ...

Handle customer enquiries by managing calls emails and chats Serve our customers needs and attend to all requests promptly accurately and professionally Meet service level targets by achieving both service and productivity level KPIs Ensure that all calls consultations emails and ...

The Customer Care Executive will attend to inbound calls and assist customers with inquiries related to credit cards. · ...

This Customer Care Executive role involves collaborating with a team to ensure prompt and courteous customer service via phone calls, emails, and live chats. The ideal candidate will have experience in travel and/or health insurance as well as strong English language skills. · ...

Respond to customer calls and emails answer questions about products services Process orders ensure they are fulfilled Handle customer complaints concerns Log all contacts in our customer database system accurately Perform general administrative tasks such as copying filing · ...

Position Objective: · Responsible to manage extended warranty service and to identify, monitor, assess and mitigation of various extended warranty claim risk so as to assure controls are operating effectively, and provide research and analytical support on relevant extended warra ...

Key Responsibilities: · 1. Customer Communication · Manage inbound calls, WhatsApp, social media, and email enquiries. · Provide accurate service information and policy clarification. · Ensure timely response to customer queries. · 2. Complaint Handling · Handle simple complaints ...

We are seeking a dedicated and customer-focused Client Care Associate to join our Malaysia Contact Centre team. This role involves providing exceptional support to our clients and you will be responsible for addressing client inquiries, resolving issues, and ensuring a high level ...

Job Scope · Answer inbound calls related to customer inquiries or complaints regarding telco · Cross-sell services, for example, convincing customers to upgrade plan. · Requirements: · SPM with Credit in English & Bahasa Malaysia, and Pass in Mathematics · Don't meet the SPM crit ...

oin us as a Customer Care Executive where you will be the first point of contact for our customers and will provide support to all customers in the assigned country: greetings, Log Interaction, Identification of Customer. This will involve first interaction resolution for the maj ...

First level general support pre-sales and post-sales to customers and partners. · ...

This role involves providing general support to customers via telephone, email, digital platforms etc. · ...

We are seeking a dedicated and customer-focused Client Care Associate to join our Malaysia Contact Centre team. · Handle incoming client inquiries and provide prompt accurate professional responses. · Resolve client issues efficiently ensuring positive client experience. · ...

Job Description: · Manage large amounts of incoming calls / Customer's group forum. · Identify and assess customers' needs to achieve satisfaction. · Build sustainable relationships and trust with customer accounts through open and interactive communication. · Handle customer com ...