Customer Service Representative - Kuala Lumpur, Malaysia - Snaphunt

    Snaphunt
    Snaphunt Kuala Lumpur, Malaysia

    2 weeks ago

    Snaphunt background
    Full time
    Description

    The Offer

    • Attractive Salary & Benefits
    • Opportunity within a company with a solid track record of performance

    The Job

    Your responsibilities will include

    • Take call and provide accurate answer to customer queries.
    • Delivery excellent customer support & services and offering patient assistance at all times.
    • Respond to customer's inquiries over knowledge acquired through training (client product, continuous improvement, and refresher courses).
    • Deliver customers support & services effectively through active communications.
    • Meet and exceed all key performance indicators set by the company and the client.

    The Profile

    • You have at least 1 year experience within a Customer Service or Customer Success role.
    • You possess excellent interpersonal as well as written and verbal communication skills.
    • You are adaptable and thrive in changing environments
    • You are a strong team player who can manage multiple stakeholders
    • You are a self-starter and demonstrate a high level of resilience

    The Employer

    Our client is looking for an experienced Korean speaking Customer Service Representative.