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- Ensure all communication is handled professionally and promptly but with a human touch across all channels
- Demonstrating strong product, brand and industry knowledge to ensure all customer queries are answered making them promoters of the brand
- Meet targets and requirements set by the client and management
- Appropriate knowledge and information shared by the client and management team
- Take the extra miles to engage with customer
Customer Success Specialist - George Town, Malaysia - Language Talent Solutions
Description
Designation: Customer Success Specialist - Hokkien & English Speaker
Location: Penang, Malaysia
Working hours: Monday - Friday (9am - 6pm)
Salary: RM 8,000 - RM 8,500 (Based upon experience) | Housing Allowance: RM 600 | KPI Allowance: RM 100 - RM 300
Benefits: Work Visa Provided | Annual Leave: 10 Days | Medical Leave: 14 days | 1 Way Flight Ticket Provided | Medical Insurance Provided & etc
Term of Contract: Permanent
Work Mode: Onsite
Must be willing to relocate to MALAYSIA
Job Description: