Manager, Agency Transformation - Malaysia, Kuala Lumpur - Turn Protect

Description

Tune Protect strives to be the go-to insurtech for millennials and Gen Z. We are listed on the main market of Bursa Malaysia since 2013 where our main business is insurance, reinsurance and going forward - insurance technology solutions We are simplifying consumer's experience with different products and technology that complement consumer's lifestyle needs

There's a lot of things happening at Tune Protect and we are looking for creative, agile, independent and fast paced - all rounder hustlers to join us on this challenging, yet amazing journey. If you're experimental and aren't afraid to make mistakes, welcome

Here, you will formulate creative solutions for our customers, juggle numerous items in making them simple, own and drive initiatives, and collaborate with super fun and hard-working group of people who are utterly passionate about their mission.

JOB REQUIREMENT:

• Oversee the Agency Transformation team and transform the team's operational processes, policies, and regulatory requirements on a regular and need-to basis.
• Ensuring adequate agency training needs are met and developing the training roadmap for agency channels as per organization needs.
• Initiate and ensure all key initiatives and activities of the agency channel are carry out accordingly as instructed by Head, Agency Transformation & Development.
• Formulate new initiatives and carry out business analytics for CAO to drive agency channel sales.

PROJECTS THE INCUMBENT WILL BE WORKING ON:

• Agency Policies and Procedure Enhancement
• Agency Training Roadmap and Training Material Enhancement
• Regulatory and Internal compliance fulfillment

EDUCATION/EXPERIENCE:

• Minimum Degree Holder in any discipline
• Minimum 5- 8 years experience in Agency Administration and Operations.
• Familiar with training initiatives, line of business, and processes in General Insurance.

EXTRA BONUS POINTS:

• Good communication skills, both written and verbal
• Must be fluent in English and Bahasa Malaysia
• Basic knowledge of MS Office
• Must be inclined in data analytics and meticulous in details.
• Pro-active, self-starter, always challenging the status quo.
• Willingness to learn and to flourish in a high-growth
• Experience in project management as well as transformation initiatives
• Able to work well with various stakeholders within stipulated timelines and able to adapt to changes constantly.

We look after our tribe really well On top of insurance coverage for you and your family, we provide free flow of coffee, tea and biscuits, professional accreditation support and generous amount of e-learning courses and annual leaves We practice hot desking and take social networking very seriously