Customer Service Specialist - George Town, Malaysia - Snaphunt

Description

The Offer

• Leadership Role
• Opportunity to make a positive impact
• Attractive Salary & Benefits

The Job

You will be responsible for :

• Handling inbound calls and emails in a professional manner.
• Resolving customer inquiries and requests and ensuring strong customer satisfaction.
• Working with various internal teams to ensure prompt and accurate order processing and delivery.
• Escalating customer feedback as required.

The Profile

• You have at least 1 year experience within a Customer Service role, ideally within the the Financial Services Industry and IT Services industry.
• Language: JLPT LEVEL 1/2
• You possess excellent interpersonal as well as written and verbal communication skills.
• You are a strong networker & relationship builder
• You are adaptable and thrive in changing environments
• You possess strong analytical skills and are comfortable dealing with numerical data

The Employer

Our client is An ISO 9001:2008 Certified Company, Which Follows A Centre Right Ideology That Candidates Are Superior Then The Clients.