Team Lead - Kuala Lumpur, Malaysia - iPrice group Sdn Bhd

    iPrice group Sdn Bhd
    iPrice group Sdn Bhd Kuala Lumpur, Malaysia

    1 week ago

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    Description

    DESCRIPTION

    iPrice is the place price-conscious shoppers go to find the cheapest online price. We do this by sorting through the catalogues of e-commerce platforms to identify the cheapest trustworthy offers. These we present to our users to help them make a more informed purchase decision. We tailor our service to product categories where consumers can save the most money.

    Why join us?

    Surround yourself with a dynamic culture and people who are inclusive, fun, courageous, open to feedback and constantly looking for ways to improve themselves:

    · Collaborate on solving the Biggest Challenges in Ecommerce

    · Immerse yourself in a Multicultural Organization at the Center of SEA

    · Accelerate your Personal Growth and Career

    RESPONSIBILITIES

    · Manage a team of 8-10 in-house writers / editors / interns and freelancers

    · Manage content on iPrice's websites for new pages and existing pages – by planning and assigning tasks to writers/editors

    · Manage knowledge required for content writing creation: create and keep/maintain guidelines and SOPs

    · Manage content quality:

  • QC and Review sample texts created by team
  • Discuss with editors/writers about potential quality problems.
  • Provide and get feedback from editors/writers and other stakeholders
  • Understand reasons of quality gap (lack of skills, lack of knowledge, wrong sources, process problems, etc).
  • Take systematic measures to improve the quality, including:

    • a. Hold group and individual training for writers/editors

    b. Help copywriters establish work practices leading to high-quality texts (e.g., communication with the tech team, research, self-editing, addressing editors' remarks).

    c. Help with improving particular items of content.

    · Design, describe and improve processes and guidelines regarding content together with Line Manager and Value Stream Owner

    · Organize/Manage collaboration with other departments

    · Provide weekly/monthly updates about Team's KPI/OKR to stakeholders

    · Assess copywriting candidates and onboard new joiners

    · Coach and organize training for team and help them succeed

    REQUIREMENTS

    · 5-7 years of experience, of which at least 3 years managing a team

    · Bachelor's in Business/ Mass Comm or similar

    · Qualified writer from e-commerce online publications, if possible, who can bring in writing expertise to the team

    · Additional, experience in SEO and/or Tech publication is a definite plus

    BENEFITS

    · Comprehensive healthcare benefits (including outpatient, in-patient, dental & pharmaceutical benefits for you and your family)

    · Accelerated career progression support by structured training/development programs (including Internal curriculum, IELTS and external training support)

    · Adaptable working approach (including leave in lieu, flexible working hours, Work from Home and Work From Home Country)

    · Support for non-Malaysians (including relocation / work permit and visa support for full-time team members)

    · Additional Office perks (including monthly lunch & team allowances, claimable grab rides in past 7:30pm; stocked pantry; subsidised vending machine and plenty of events)