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- Administers timely and accurate payroll processing items with payroll vendor, including on-cycle, off-cycle, commission, overtime and bonus items while maintaining strict confidentiality of information reviewed and processed.
- Executes defined payroll controls
- Processes special or exception items, including deductions and quarterly/year-end payroll items.
- Prepares, reviews and takes appropriate action on audit reports to verify data integrity and observations. Prepares ad-hoc reports (when requested) using human resources information systems (HRIS) system information.
- Works with department members, management and/or employees to identify issues and achieve timely resolutions.
- Collaborates with payroll vendor, benefits team, HR business partners, Mobility on change request impacting payroll
- Participates in payroll audits and complies with the procedures and policies of internal and external audit
- Involves in payroll ad-hoc projects
- Manages payroll vendor in relation to complex payroll calculation queries and local legislations What You'll Need
- Bachelor's Degree in Human Resources, Business, Management, Organizational Development, Service Management or relevant field
- Have at least 2 years of experience in processing payroll for 1 or more countries in Asia Pacific region
- Have prior experience working with payroll vendor
- Have prior shared service or customer service experience supporting Asia Pacific region or multiple countries will be advantageous
- Fundamental Payroll Certification (FPC), Certified Payroll Professional (CPP) would be advantageous.
- Ability to respond to common inquiries or complaints from employees and/or supervisor.
- Ability to collaborate with other team for change request relating to payroll.
- Ability to effectively present information to an internal department and/or large groups of employees.
- Requires basic analytical skills.
- Must be comfortable using various systems and technology, preferably with prior experience in Peoplesoft (Oracle) or other relational HRIS databases
- preferably with prior experience using case management/ticketing tool, ServiceNow.
- Working knowledge in using Microsoft Office suite, including Excel, Word Power point, and Teams.
- Must have high attention to detail and be focused on accuracy.
- Must be proactive and a team player.