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- Attend to customer enquiries
- Identify usability errors / bugs and guide customer to trouble shoot and problem solving.
- Application / System / Transactions maintenance and monitoring
- Candidate must possess at least a Bachelor's Degree, Post Graduate Diploma, Professional Degree, Computer Science/Information Technology or equivalent.
- Required language(s): Bahasa Malaysia, Mandarin, English
- Multilingual especially with the ability to read and write in Mandarin.
- At least 1 year(s) of working experience in the related field is required for this position.
- Applicants must be willing to work in I-City.
- Preferably specializing in Technical & Helpdesk Support or equivalent.
- Full-Time position(s) available.
Technical & Customer Support Specialist - Shah Alam, Malaysia, Selangor - Razer Inc.
Description
Joining Razer will place you on a global mission to revolutionize the way the world games. Razer is a place to do great work, offering you the opportunity to make an impact globally while working across a global team located across 5 continents. Razer is also a great place to work, providing you the unique, gamer-centric experience that will put you in an accelerated growth, both personally and professionally.Job Responsibilities
Technical Support to do helpdesk task like phone,email,chat enquiry.