Team Lead Personal Banker - Sarawak, Malaysia - RHB Bank Berhad

RHB Bank Berhad Sarawak, Malaysia

Found in: Foundit MY A2 - 3 days ago

Full time Accounting / Finance

POSITION: TEAM LEAD PERSONAL BANKER LOCATION: SARAWAK JOB DESCRIPTION

To effectively and efficiently manage the PBW resources to achieve their revenue target and SOP
To work closely with the Branch Manager to ensure that the Branch is able to achieve their respective revenue target
To motivate the PBWs to continuously building high performance culture by increasing sales productivity
To handle buddy branches allocation to ensure resources optimization
To build and develop PBW staff competencies and sales and service qualities
To be in charge of recruitment and maintain low staff attrition
To provide coaching and motivation to PBWs to optimize financial contribution to PBWs
To ensure sales quality is in place
To be in charge of PBWs on boarding matters
To lead cross collaboration with different business units namely SME Banking, Auto, Cards, etc to further penetration the wealth business
To do joint sales call with PBWs to ensure each PBWs are able to meet their productivity
To ensure PBW act on the leads & hit their monthly & yearly sales target
Conduct briefing and engagement to PBW and participate in branch/region/Bank sales activities and campaign

SALES PLANNING & ACTIVITIES

Promote, introduce and market a range of Unit Trust / ASN / PRS & Tokio Marine's life-insurance products & RHB General Insurance products to Bank's customer
Plan and strategize sales activities and participate in roadshows/ campaigns organized by Bank/Region

SALES MANAGEMENT

Maintain regular contact with existing customers to foster closer relationship and for referrals
Develop clientele networking list and records of existing Bank's customer and NTB customers for acquisition and increase customer PHR
Work closely with Branch Manager and Regional Sales Heads on sales activities, promotion and campaigns
Comply with CPD hours
Compliance to Bank's policy, procedures and observe sales code of ethics

REQUIREMENT

Personal Banker