Senior Executive, Property Management - Malaysia, Kuala Lumpur - Wing Tai Malaysia Property Management Sdn Bhd

    Wing Tai Malaysia Property Management Sdn Bhd
    Wing Tai Malaysia Property Management Sdn Bhd Malaysia, Kuala Lumpur

    2 weeks ago

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    Full time Real Estate
    Description

    Job Description

    • Provides customer service between Landlord (HM) and Tenants and resolves complaints lodged
    • Unit readiness for vacant possession to residents - familiar with handover procedures
    • To handle check-in/ out and related documents
    • Defects management - to check on defects/ repairs and key into the DMS system
    • Unit maintenance - cleaning and ventilation
    • Expenses monitoring - tracking budget, memo preparation, and payments
    • Involved in monitoring Concierge team and resident activities
    • Proper filing/ record of documentation

    Job Requirements

    • Possess a Diploma in hospitality/ property management or administration
    • Minimum 4 years experience in customer service in the hospitality or property sector
    • Good communication skills
    • Customer-responsive and action-oriented
    • Quick response to complaints received and able to resolve issues effectively
    • Practical and able to take complaints from difficult residents

    Jobs Highlights

    • Staggered working hours
    • Enjoy medical, dental, optical/health screening, insurance benefits
    • 5 minutes of easy access to the LRT station
    • Harmonious working culture