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Kampung Pasir Gudang Baru

    APAC Salesforce Enablement, Senior Analyst - Pasir Gudang, Malaysia - Bunge

    Bunge
    Bunge Pasir Gudang, Malaysia

    Found in: Talent MY C2 - 2 days ago

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    Description

    This role is responsible for managing and optimizing Salesforce systems, including APAC user and license management, support, training, and system upgrades communication with global Salesforce team. He/she ensure effective utilization of Salesforce tools in commercial pipeline management

    Main Accountabilities


    • User management : Manage Salesforce security including roles, profiles, sharing rules, workflows and groups.


    • Opps database management : Maintain database for integrity, completeness and accuracy such as record cleansing, ComEx linkage.


    • Report & Dashboard: Build standard/custom reports, dashboards, and email workflows per user needs. Also merge/delete unused reports to keep the system lean.


    • Business Analytics: Drive pipeline growth in targeted area through data analytics


    • Enhancement projects : Act as key communication window between users and global Salesforce tech team in all details exchange. Current project eg. CPX (Commercial and Pricing Excellence) and Lead Generation Initiative


    • Training: Provide training to new & existing users and grow the Salesforce capability across the organization. On & offsite trainings included

    Requirement:


    • Bachelor degree (Computer Science/Marketing/Business related major) or equivalent experience


    • 3-5 years of experience as a Salesforce administrator in a similar environment


    • Experience in performing Salesforce upgrades that see to successful integration is preferred


    • Proficiency in creating Salesforce profiles, allocating roles, and managing access


    • Ability to provide Salesforce training and end-user support


    • Ability to maintain Salesforce databases

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