Customer Success Specialist - Penang - confidential

    confidential
    confidential Penang

    1 week ago

    Full time
    Description

    This is a full-time on-site role for a Customer Success Specialist (Korean) in Georgetown or Bayan Lepas. The role involves handling customer inquiries, providing product/services information, resolving customer complaints, and ensuring customer satisfaction. The Customer Success Specialist will also collaborate with internal teams to improve the overall customer experience.

    The Customer Success Specialist (CSS) will be responding to customer requests, managing concerns, and providing specific information based on the enquiries received via inbound phone call and email channels.

    The CSS will be the primary contact for customers using the client's website shopping channel.

    Qualifications


    • Open to fresh graduates


    • Call center experience is an added advantage


    • Flexibility to work rotational shifts


    • Key documents, including a passport, diploma and acedemic transcript, must be ready for submission


  • Work in company

    Customer Success Specialist

    Only for registered members

    ความรับผิดชอบอื่น ๆ: · (อาจปฏิบัติหน้าที่อื่น ๆ ตามที่ร้องขอซึ่งอาจไม่ได้ระบุไว้โดยเฉพาะในเอกสารนี้) · ภาพรวมของฝ่ายบริการลูกค้า: · ฝ่ายบริการลูกค้าแสดงถึงวัฒนธรรม และค่านิยมของลูกค้า · ทัศนคติและพฤติกรรมของคุณจะเป็นตัวกําหนดว่าเราดูแลลูกค้าอย่างไร · จําเป็นอย่างยิ่งที่ฝ่ายบริการ ...

    Penang RM9,000 - RM12,000 (MYR) per year

    2 days ago

  • Work in company

    Customer Success Specialist

    confidential

    This role involves handling customer inquiries providing product services information resolving customer complaints and ensuring customer satisfaction.Open to fresh graduates · Call center experience is an added advantage · Flexibility to work rotational shifts · ...

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    Customer Success Specialist

    Only for registered members

    The Customer Success Specialist will respond to customer requests, manage concerns, and provide specific information based on enquiries received via inbound phone call and email channels. · Support customers to place online orders with the client. · Provide timely support to cust ...

    Penang

    1 month ago

  • Work in company

    Customer Success Specialist

    Only for registered members

    About the Company · The Customer Success Specialist (CSS) will be responding to customer requests, managing concerns, and providing specific information based on the enquiries received via inbound phone call and email channels. The CSS will be the primary contact for customers us ...

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  • Work in company

    Customer Success Specialist

    Only for registered members

    About the Role · The Customer Success Specialist (CSS) will handle customer enquiries, resolve issues, and ensure a seamless customer experience through inbound phone and email support. · Responsibilities · Support customers in placing online orders. · Provide timely assistance t ...

    Penang RM54,000 - RM108,000 (MYR) per year

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  • Work in company

    Customer Success Specialist

    Only for registered members

    About the Company · The Customer Success Specialist (CSS) will be responding to customer requests, managing concerns, and providing specific information based on the enquiries received via inbound phone call and email channels. The CSS will be the primary contact for customers us ...

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  • Work in company

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    Only for registered members

    The Customer Success Specialist (CSS) will be responding to customer requests, managing concerns and providing specific information based on the enquiries received via inbound phone call and email channels. · Support customers to place online orders with the client. · Provide tim ...

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  • Work in company

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    Only for registered members

    About the Role · The CSS will be the primary contact for customers using the client's website shopping channel, responding to customer requests, managing concerns, and providing specific information based on the enquiries received via inbound phone call and email channels. · Resp ...

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Customer success specialist