Executive, Customer Experience - Petaling Jaya, Selangor

JOIN OUR TEAM HAVING COMPANY TRIP WITH CAR ALLOWANCE OF OVER 100,000 RINGGIT A YEAR. · ...

Position: Customer Service Executive (RHB) · Job Type: 1 Year (Renewable) · Working Day's: 5 days' work, 2 days off (9 hours working per day) · Working Hours: Rotational · Location: Crystal Plaza, Petaling Jaya (LRT Asia Jaya). · Menara AA, Kuala Lumpur (MRT Tun Razak Exchange). ...

Provide real-time human-assisted customer support via various channels including but not limited to voice, live chat, email, social media... · ...

This role involves handling customer inquiries and complaints via email, phone, and live chat while maintaining individual KPIs such as Customer Satisfaction and Quality Score. · ...

We are looking for Customer Experience & Quality Control Evaluators to help assess service quality across retail and service locations. · ...

Job summary · The Customer Experience Manager is responsible for leading the CX team to deliver premium service and exceed customer expectations. · ...

+We are looking for a customer experience consultant to be based in our Selangor, Malaysia office. · +Serve as the primary point of contact for customers, ensuring smooth execution of the end-to-end shipment lifecycle by working closely with customers and internal stakeholders. · ...

We're looking for individuals who are ready to grow, deliver meaningful solutions, and can start immediately. · Be the First Line of Support to Help Customers Move Forward:Provide timely and thoughtful assistance to customers by resolving inquiries and issues with empathy and pro ...

A relentless go-getter who thrives on smashing goals. · ...

Join our CX Transformation Department as Head of Customer Experience to shape the future of customer experience at CelcomDigi. · CX Culture and Organizational Change: Design a comprehensive program to embed a Customer-Obsessed Culture across all layers of the organization. · ...

This role oversees performance metrics, SLA adherence and TAT compliance across customer service touchpoints. · ...

At Roche you can show up as yourself embraced for the unique qualities you bring Our culture encourages personal expression open dialogue and genuine connections where you are valued accepted and respected for who you are allowing you to thrive both personally and professionally ...

We are looking for a Customer Experience Officer to join our team in Ara Damansara, Selangor. The ideal candidate will have a degree holder with 1-2 years of telemarketing or customer-facing experience and be organized and detail-oriented. · The role involves pitching property se ...

This is an internship opportunity for a customer experience administrator to assist in responding to customer inquiries and resolving issues. · Diploma or equivalent; associate's or bachelor's degree is a plus. · Proven experience in customer service, administrative support, or a ...

We are looking for a Customer Experience Team Lead to join our dynamic team. The successful candidate will be responsible for managing day-to-day operations of the contact centre, initiating and managing meetings effectively and ensuring all tickets are solved within SLAs. · ...

Join our CX Transformation Department and be a key player in reimagining how we interact with our customers. · CelcomDigi is seeking an experienced and visionary Head of CX Transformation to lead a comprehensive,enterprise-wide customer experience transformation. · ...

Oversee performance metrics SLA adherence and TAT compliance across customer service touchpoints Lead initiatives to enhance digital adoption amongst customers and agents that contact customer touch points - walk in call and email Ensure adherence to audit and compliance requirem ...

· Care for customers by providing them with information about our services and products. · FedEx is an equal opportunity employer committed to creating an inclusive workplace where all employees feel valued and respected. ...

We are looking for Customer Experience & Quality Control Evaluators to help assess service quality across retail and service locations. · Visit or contact assigned locations according to provided instructions · Observe customer service, cleanliness, staff interaction, and overal ...

The position will be responsible for establishing the required communications and logistics infrastructure in order to ensure Customer Satisfaction. · In partnership with the 3rd Party Logistics (3PL) provider: · ...