- To create a platform and proposition to ease and entice PFS product x-selling
- To revamp and simplify on-boarding process and centralizing potential friction points from front liners
- To collaborate with the respective sales team, internal stakeholders to address clients' needs, this includes creating a more efficient application process and approval requirement for these existing BCB/PFS clients
- Oversee execution and act as main point of contact for cross functional marketing, product development/bundling
- Interface with cross-functional business partners to help facilitate external channel communication & coordination
- Maintain an extreme focus on detail while managing projects spanning multiple products/channels. Audit key steps to ensure flawless execution.
- Train resources in process improvement techniques.
- Work with product team and relevant stakeholders to ensure new development and new initiatives on track.
- Work with marketing team to create opportunities and initiatives to achieve revenue targets and cost efficiencies.
- Support budget setting, tracking, and invoice reconciliation across multiple products & channels
- To collaborate and create synergistic partnership with other stakeholders in Credit, PFS and BCB to drive a common goal towards creating a one-stop solution contact point that optimizes the risk and return equation on a consistent and sustainable approach;
- Responsibility to our franchise – to put HLB's long term interests ahead of short term gains.
- A recognized Diploma/Degree/Master in any business related studies.
- Minimum 3-5 years of relevant working experience
- Strong business acumen, financial discipline and business analytical skills
- Communication & presentation skills. Leadership skills.
- Passionate, energetic and able to work under pressure.
Manager, Personal Financial Services - Kuala Lumpur, Malaysia - Hong Leong Bank Berhad
Description
If you are looking to excel and make a difference, take a closer look at us...
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About Hong Leong Bank
We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China.
We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our "Digital at the Core" ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation.
Realise your full potential at Hong Leong Bank by applying now.