Customer Service Manager APAC - Kuala Lumpur, Malaysia

Only for registered members Kuala Lumpur, Malaysia

17 hours ago

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+Job summary
The Customer Service Manager (CSM) role is responsible for supervising & coordinating the daily activities of the Customer Service Representatives (CSRs) to ensure superior customer experience outcomes that differentiate the company from others in the Global Commercial Fire Notification and Fire Suppression marketplace.
+Responsibilities
  • Leading and motivating the customer service team to provide exceptional service to customers.
  • Training staff in customer service techniques and company policies

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