Assistant Store Manager - Selangor, Malaysia, Sepang - HUGO BOSS

Description

Skills

• Energetic with outgoing and pleasant personality to motivate and inspire people to adapt and excel to deliver the Company vision
• Good team player and strong interpersonal skills

Responsibilities:

• Assist the Area Outlets Manager to develop the overall strategies and initiative for daily shop operations and management
• Keep accurate records of high value client sales
• Manage the overall store staffing (work schedules, staff rotations, bank holidays, country holidays, applying internal/conventional/contractual rules) in order to develop the sales.
• Ensure sales target is consistently achieved and manage overall daily retail shop operations
• Assist the Area Outlets Manager and coordinate with the back office support activities (cashing purchases, fund collection, unknown mark-downs) and logistics
• Ensure smooth execution of services taken places at shop and sustain premium brand image at shop level
• Manage, motivate and provide supervision to staff at shop for excellent product presentation and customer service at all times
• Handle customers' enquiry on company and / or product information in professional quality
• Develop a succession planning with Area Outlets Manager. Able to identify and groom the next in line
• Assist Area Outlets Manager in preparing monthly reports and sales analysis
• Assist in adhoc matter as and when required

Requirements:

• At least 5 years solid experience in retail operations and managerial position with successful track record, preferably gained from premium luxury retail industry
• Demonstrate a positive attitude toward customers and co-workers
• Be aggressive to achieve the sales target
• Pleasant personality, energetic, proactive, responsible and service oriented
• Strong communications and excellent customer service skills
• Proficient in computer skills
• Good command of spoken and written English – knowledge of other languages relevant to the region would be beneficial