Assistant Manager, Customer Analytics - Petaling Jaya, Malaysia - adidas

    adidas
    adidas Petaling Jaya, Malaysia

    2 weeks ago

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    Description

    Purpose & Overall Relevance for the Organization

    To assist the Sales team in achieving profitable and sustainable market growth by providing clear and actionable insights obtained from customer data. To enhance understanding of the business, to drive improved decision-making and productivity. To be the gatekeeper of customer data, collection, and application of

    Key Responsibilities:

    Functional

    • Establish and maintain customer sell-through and inventory reporting, conducting quantitative product and sales analyses
    • Assist Omni channel marketing with collation and analyses of product performance within the Wholesale channel
    • Assist in the development of Key Account plans and ensure quarterly reviews are properly conducted with utilization of data and insights generated from customer sell-through reports
    • Work with the department lead to maximize sales and profitability within the channel
    • Present analysis and insights to internal and external stakeholders
    • Provide clear recommendations based on data and trends

    Controlling

    • Maintain timely collection and collation of customer data
    • Manage data integrity
    • Monitor the progress of the account's KPIs

    Compliances

    • To observe both global and local policies and procedures in all dealings
    • Maintain discipline on customer data-sharing guidelines
    • Perform other tasks as may be assigned from time to time

    Knowledge, Skills and Abilities:

    Competencies

    • Accurate data gathering and analysis
    • High level of comprehension of complex reports and instructions
    • Expertise in different Office Software especially Excel and PowerPoint
    • Business acumen- strong conceptual understanding of sales as a brand-building tool
    • Communicate with Others
    • Proper liaise, negotiate, and coordinate with different people internally and externally
    • Planning and Organizing
    • Good team player

    Pre-requisite Knowledge / Skills:

    • University Degree in Business, Finance, or a related field
    • Minimum 3 years of work experience in the analytics roles, ideally in sales environment
    • A passion for and an understanding of sports along with the desire to translate this passion into building the adidas sports market in Malaysia
    • PC literature, excellent oral and written communication skills in English and local languages