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- Responsible for the day-to-day retail operations efficiency.
- Responsible for the effectiveness of the retail staff in term of product knowledge, selling skills, customer service, SOP and wellbeing.
- Responsible for the sales achievement and inventory control.
- Monitor the compliance of operational processes with the prescribed SOP and to recommend workarounds/revisions to address potential shortcomings/lapses.
- Manage all activities and processes pertaining to logistics and delivery of stocks to/between retail outlets.
- Propose the visual merchandise display at outlets in line with prescribed layout/planogram and oversee the implementation process.
- To schedule and assign staff / store manager on their daily / monthly routine work.
- To assist in recruitment and train new employees.
- Monitor market developments and recommend strategies to address potential opportunities and threats.
- Liaising with shopping malls management on tenancy agreement, marketing / promotion and opening of temporary and permanent kiosks / outlets. Setting up of temporary or new kiosk.
- Conduct market research and prepare detailed information on new store operation to support management decision making.
- Any other ad-hoc tasks assigned.
- Minimum Diploma/Degree or any relevant education background.
- Posses experience in retail operations management and business development is an advantage.
- Posses own transport.
- Good leadership skills and can work independently.
- Long Service Reward
- KPI & Attendance
Retail Operations Manager - Petaling Jaya, Malaysia, Selangor - Succeo Retail Sdn Bhd
Succeo Retail Sdn Bhd
Petaling Jaya, Malaysia, Selangor
1 week ago