Restaurant Waiter/Waitress - Malaysia, Kuala Lumpur - Zouk Malaysia Sdn Bhd

Description

• Ability to offer guest of the bar an enjoyable expertly served beverage experienced conforming to the standards of excellence for quality, professionalism and friendliness.
• Ability to develop a complete working knowledge of the menu items and their ingredients and preparation. Ability to check and recheck the bar during operation.
• To handle cash float and keep bank floats from bar / restaurant.
• Requisite, pick up, verify, and put away all requisitions for beer, spirits, liquors, wines, juices, soft drinks and food items used for the bar areas.
• To stock the bar areas with beer, spirits, liquors, juices, soft drinks, glassware and condiments.
• To develop a complete working knowledge of all products served by the bar, i.e. beers, spirits, liquors, cocktails, specialty drinks, etc.
• Understand the menu and the daily specials as well as what is not available.
• Check and recheck the bar during service.
• Ensure that all details of service are performed properly and that every guest receives the highest quality of service.
• Utilize the bar / restaurant computer system ringing up sales, printing checks, closing checks and completing closing readings.
• Ensure proper pouring, mixing, blending, etc. of drinks.
• Ability to service all drinks for service bar area, guests and the bar area.
• Ensure proper service of all food items to guests.
• Keep the bar area neat and tidy at all times clearing dishes and glassware whenever possible.
• Ensure that the bar is stocked and all side opening and closing duties are completed.
• Greet each guest promptly, courteously, graciously with eye contact, a smile and good posture.
• Ability to change ashtrays, serve cigarettes and wipe down bar area.
• Carry trays, bus and reset tables with linen, china, glass and silver.
• Ascertain a guest's satisfaction and handle any problem, which may arise informing a manager of the problem and how IT was resolved.
  
  

• Warm and cheerful personality; energetic and highly motivated
• Good verbal and written communication skills
• Basic computer skills, where experience with POS systems would be a plus
• Entry level candidates are welcome to apply
  
  

• Attractive incentives
• Medical and Insurance Coverage
• Opportunities for promotion
• Professional development
  
  

• 6 days work (per week)
• Rotational shift (including weekends / public holidays)
  
  

• Overtime pay