Billing Senior Analyst - Kuala Lumpur, Malaysia - Infobip

    Infobip
    Infobip Kuala Lumpur, Malaysia

    2 weeks ago

    Default job background
    Full time
    Description

    Description

  • Contribute to team's function and efficiency by assuring company's cost reduction and partially contributing to team organization.
  • Identify knowledge/skills/capability gaps across newer team members, and effective creation and implementation of actions targeted to overcome all identified challenges.
  • Ensure that all traffic related invoices are controlled, procedures followed, and all relevant information is received.
  • Use technical knowledge and experience in detecting discrepancies of all complexities, analyzing, tracking and managing their resolution.
  • Tack highly complex cases.
  • In coordination with Finance ability to plan and prepare payments towards supplier based on approved budget.
  • Propose improvements, participating in different internal team processes and maintaining projects for work automatization.
  • Promote desired values and expertise in the team.
  • Included in onboarding processes of new members in the team and can take the role of mentor for less experienced and/or new colleagues - providing direction, feedback and knowledge.
  • Improving team efficiency, performance and processes (extent of implemented team process improvements; delivery on team performance reports.
  • Be a role model to other members in the team, working to keep positive and evolving atmosphere, initiating and leading discussions and knowledge sharing.
  • Proactively promoting BDA team on a global level towards different stakeholders
  • Job Requirement

  • Min years of experience in a similar role
  • Bachelor's Degree or equivalent
  • Experience in handling stakeholders, suppliers and the internal team
  • A strong understanding of the telecommunications/SMS business is an advantage.