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    Operations Associate - Malaysia, Kuala Lumpur - dtcpay

    dtcpay
    dtcpay Malaysia, Kuala Lumpur

    3 days ago

    Default job background
    Full time
    Description

    Responsibilities:

    • Work closely with the operations manager to oversee daily business operations.Provide all-round administrative support to the operation department
    • Provide advisory supports and assistance to Business partners related to customer onboarding and data maintenance, and work closely with Business to contribute positively on the documentation limited to Account Opening, Maintenance, KYC, Credit Documentation reviews etc.,
    • Performs day to day management of the account opening and maintenance processing, including daily management of in-process, pended, and service related activities.
    • Understands new customer requirements and ensures adequate support to new customer requirements and initiatives.
    • Conduct periodic self-reviews to identify gaps in processes and appropriate remediation to eliminate operational risks.
    • Develop and maintain good merchant relationships

    Qualifications:

    • With 2+ years' experience in Business Administration, Operations Management, or a related field.
    • Customer-oriented, attentive to details, compliance and control oriented, diligent, proactive and able to work under pressure
    • Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
    • Ability to work in a fast-paced, dynamic environment and manage multiple tasks simultaneously.
    • Good command of spoken English and Mandarin.
    • Knowledge of cryptocurrencies or digital payments is a plus.
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