Process executive - Malaysia - Cognizant

Description

Responsibilities Ensure to meet daily KPIs Accountable for the success and quality of the process Ensures that the process is followed correctly in Service Operations Ability to learn to work with customer internal tools Agent will also be trusted to maintain a high degree of confidentiality while meeting strict deadlines Flexible to work in assigned shift timings as per process requirements Requirements Willing to work in 24x7 environment Ability to manage critical situations with minimum supervision MS Office & strong keyboard skills Good interpersonal andmunication skills Ability to perform in adverse situations Excellent written, reading & spokenmunications skills in English Good Cognitive, Logical & Analytical skills Understanding of the social space (trends, influencers, engagement, things to be cautious of etc.)

Excellent analytical and research skills Quick learning and understanding ofplex processes Experience with Payments Fraud & Risk (or similar programs) Internet Savvy Employee Status :

Full Time Employee Shift : Day Job Travel : No Job Posting : Mar About Cognizant Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional servicespanies, transforming clients' business, operating and technology models for the digital era.

Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses.

Headquartered in the , Cognizant is ranked 185 on the Fortune 500 and is consistently listed among the most admiredpanies in the world.

Learn how Cognizant helps clients lead with digital at cognizant or follow . Job ID COGNGLOBAL