SO, Support Operations Pre-Processing - Kuala Lumpur, Malaysia - United Overseas Bank

    United Overseas Bank
    United Overseas Bank Kuala Lumpur, Malaysia

    2 weeks ago

    Default job background
    Full time
    Description

    SO, Support Operations Pre-Processing & Retail Redemption, Credit Admin & Reporting

    Posting Date: 25-May-2023 Location:

    Kuala Lumpur, Wilayah Persekutuan, MY

    Company: United Overseas Bank (Malaysia) Bhd

    About UOB

    United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices.

    Our history spans more than 80 years. Over this time, we have been guided by our values — Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

    About the Department

    The Retail function provides Personal and Business Banking customers with financial solutions tailored to their needs. We help them manage their money wisely and meet their financial goals through an extensive range of products and services. These include deposit, insurance, secured and unsecured loans, investment and wealth advisory services.

    Personal Financial Services

    We design and provide products and services that empower our customers to enjoy greater banking convenience while they extract more value from their money. In particular, we are focused on promoting and developing healthy saving and investment practices across generations.

    Job Responsibilities

  • Responsible on creation of new documentation file, routing, updating records in system and distribution of files
  • Handling of Counter Operations, incoming and outgoing documentations
  • Managing of archival records management and attend to closure of physical documentation file and DTS records.
  • Preparation of execution file and support timely issuance a Letter of Undertaking to developer / vendor and assign Release cases to Documentation-Processing team
  • Handling of developer progressive billings
  • Issuance of Redemption Letter and EPF statement & related matters
  • Handle the user/business requirement, testing and enhancement of processing and reporting system.
  • Ensure compliance with processes/ procedures stipulated under SOPs, Policies, Guidelines and Regulations.
  • Handle ad-hoc assignments by Team Lead/Management
  • Job Requirements

  • Fresh graduates with minimum experience;
  • Preferable with experience in handling documentation for retail/wholesale loan/Islamic financing
  • Working knowledge with Microsoft Office softwares - Words, Excel and Power Point
  • Team player, keen and quick learner, progressive thinker and implementer
  • Is competent in one's functional / technical skills
  • Get things done within the given timeline, using time effectively and efficiently and can be counted on to meet team's, unit's, department's, division's and Group's goals successfully
  • Understands that different situations and levels may call for different skills and approaches, and actively applies this knowledge
  • Pursues work with energy, drive and determination
  • Effective people and stakeholder management skills
  • Able to communicate effectively with business partners and relevant stakeholders