- Diagnose and resolve technical issues promptly to reduce downtime, especially on die bonding and wire bonding.
- Perform on-site support activities including routine maintenance, calibration,and equipment servicing for semiconductor bonding tools.
- Establish and maintain strong customer relationships through regular visits, technical consultations, and service follow-ups.
- Prepare clear and accurate service reports and follow up on customer inquiries to ensure satisfaction and support long-term business growth.
- Recommend process improvements or equipment upgrades to help customers enhance operational efficiency and productivity.
- Collaborate with internal departments to relay customer feedback for continuous improvement and future product development.
- Ensure all service activities are well-documented and comply with relevant safety and quality standards.
- At least 3 years of hands-on experience with Shinkawa, Kulicke & Soffa, BESI, or ESEC semiconductor equipment.
- Strong technical knowledge in semiconductor backend processes and related equipment.
- Proven troubleshooting, analytical, and problem-solving capabilities.
- Excellent interpersonal skills and a strong focus on customer service.
- Willingness to travel regularly to customer sites, especially in Kedah and nearby regions.
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Services Engineer - Penang - confidential
Description
Key Responsibilities:
Requirements:
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Service Engineer
Only for registered members Penang
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Service Engineer
Only for registered members Penang
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Service Engineer
Only for registered members Penang
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Service Engineer
Only for registered members Penang
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service engineer
Only for registered members Penang
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Service Engineer
Only for registered members Penang
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Service Engineer
Only for registered members Penang, Malaysia
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Service Engineer
Only for registered members Penang
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Service Engineer
Only for registered members Penang
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Principal Engineering Services Engineer
Full time Only for registered members Penang, Malaysia
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Field Service Engineer/Intern Field Service Engineer
Only for registered members Penang
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Service Manager-Engineering
Only for registered members Penang
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Field Service Engineer
Only for registered members Penang
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Service and Calibration Engineer
Only for registered members Penang
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Senior Service Engineer
Only for registered members Penang, Malaysia
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Test and service engineer
Only for registered members Penang
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Field Service Engineer
Only for registered members Penang, Malaysia
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Engineer Technical Services
Only for registered members Penang
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Field Service Engineer
Only for registered members Penang
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Field Service Engineer
Only for registered members Penang