- Responsibility that projects and system enhancements are implemented based on the agreed requirements.
- Ensure production issues are resolved by IT and/or vendors within the agreed SLA.
- Overall projects and initiative prioritization
- To participate project meeting in the stage of URS review and UAT testing. To monitor the result post-Implementation of any project to ensure no impact to Ecommerce team.
- Support cross function within team in Ecommerce Operation.
- Comply with bank policy, regulation and BNM guidelines as necessary.
- Ensure no backlog exist in own scope and team where to mobilize the resources according team capacity.
- Escalation in placed when team encountered problem. Such like backlog, critical error and system problem.
Executive - Personal Financial Services (Tech & System Support) - Kuala Lumpur, Malaysia - Hong Leong Bank Berhad
Description
If you are looking to excel and make a difference, take a closer look at us...
About Hong Leong Bank
We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China.
We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our "Digital at the Core" ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation.
Realise your full potential at Hong Leong Bank by applying now.