Customer Care Executive 客户服务 #FullTime or #Internship - Malaysia - Hoganbo Sdn Bhd

Description

• To provide excellent customer service to customers who walk in and through whatsapp
• To ensure customer database is kept up to date;
• To lead customer orders, delivery/shipping and after sales services.
• To prepare, compile, review documentation such as invoices, delivery orders, quotations, receipts, reports etc; To carry out daily management, quality and inventory processes; To manage and to ensure accuracy of stock quantity & inventory reports; To understand and to execute the operational daily flow.
• To ensure SOP and GDP for health products requirements are met.
• To develop and update training materials and guidelines Any other ad hoc duties assigned by management.

• SPM and above.

• Required languages: English, Mandarin, Bahasa Malaysia.
• Proficient in Microsoft Office-Prefer to work in quiet environment.
• Meticulous and organized You know how important all the details are.
• Self organised, action oriented, result driven and customer centric.
• Able to work independently with pleasant personality, self motivated, trustworthy and hardworking.