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    M449 WN-C Clinic Assistant - Kuala Lumpur, Malaysia - Nala Groups

    Nala Groups
    Nala Groups Kuala Lumpur, Malaysia

    6 days ago

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    Description

    Job Code : M449 WN-C(F40)

    Job Title : Clinic Assistant

    Salary Range : RM3000 RM4000

    Working Hours : 9am 6pm (Mon Fri) , 9am - 4pm (Sat)

    Working Location : Puchong, KL

    Company Background : Clinic

    Job description

    Welcome patients with a warm attitude and address any concerns or complaints with sympathy and professionalism.

    Schedule appointments, follow-up visits, and manage the appointment calendar efficiently.

    Respond promptly to customer inquiries via WhatsApp, providing information about clinic services, appointment availability, and addressing general inquiries to ensure a positive customer experience.

    Assist in maintaining and updating clinic records, including patient files and administrative documents.

    Coordinate with healthcare professionals to ensure smooth patient flow and scheduling.

    Handle billing inquiries and coordinate with the finance department as needed.

    Monitor and maintain accurate records of clinic inventory, including medical supplies and equipment.

    Track inventory levels, anticipate shortages, and place orders for replenishment in a timely manner.

    Collaborate with suppliers to ensure timely delivery of inventory items.

    Ensure hygiene and overall upkeep of the clinic.

    Requirements :

    Minimum 1 year of working experience in customer service or healthcare administrative role.

    Strong organizational and multitasking abilities.

    Ability to work in a fast-paced environment.

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