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- Daily Operations Management: Ensure smooth daily operations, including sales, logistics, customer service, and inventory management.
- Sales and Profit Goals: Develop and implement sales and profit goals, supervise sales activities to ensure goal attainment.
- Staff Management: Lead and manage the team, including recruitment, training, motivation, and performance evaluations.
- Customer Service: Ensure high-quality customer service, resolve customer issues and complaints, maintain customer relationships to enhance satisfaction and loyalty.
- Customer Feedback Collection: Describe how to collect, analyze, and respond to customer feedback to improve service and product quality.
- Inventory Management: Effectively manage car inventory, avoid losses and excess stock, ensure reasonable pricing and sales.
- Problem Solving: Actively identify and address issues faced by the branch to ensure smooth operations.
- Company Culture and Values: Uphold the company's culture and values, ensuring consistency across all teams.
- Team Training: Develop team members' potential, provide training and guidance to enhance team performance.
- Team Collaboration: Describe how the branch collaborates with other departments to ensure internal coordination.
- Goals and Performance Evaluation: Set monthly, quarterly, and annual sales and profit goals, describe how to evaluate and reward performance.
- Innovation and Improvement: Actively propose improvement suggestions and innovative methods to optimize branch operations and business growth.
- Risk Management and Compliance: Emphasize compliance with regulations in the used car industry to reduce potential risks.
- Reporting and Communication: Regularly report branch status, team performance, and market dynamics to the Director, promptly address issues, and maintain open communication.
- Market Analysis and Competitive Intelligence: Emphasize the importance of monitoring market trends and competitors' activities to formulate strategies in response to market changes.
- Crisis Management Plan: Describe plans and procedures for dealing with emergencies and crises.
- Budget Management: Clearly define responsibilities for branch budget formulation and management.
- Bachelor's degree and relevant work experience.
- 5 years of leadership and management experience, ability to motivate and guide teams.
- Sales and marketing experience, understanding of the automotive market.
- Excellent communication and interpersonal skills.
- Proficient in using office software and related business tools.
- Good character and teamwork spirit.
- Commission pay
- Manjung: Reliably commute or planning to relocate before starting work (Required)
Branch Manager - Malaysia - EPS Ventures Sdn Bhd
Description
Job details
Here's how the job details align with yourprofile .Pay
RM 8,000 a month
Job type
Full-time
Location
Job Description
Qualifications:
Job Type: Full-time
Salary: From RM8,000.00 per month
Supplemental pay types:
Ability to commute/relocate: